Become an identified mobile object

with Bank ID and get:

  • special prices for service packages in top tariffs for registered subscribers
  • a secure number
  • bonuses to your account


Become an identified mobile object

Advantages of a registered number

If you register your number, you will get permanent lower prices for 4-week service packages under the following tariff plans: Simple Life, Smart Life, Free Life, Platinum Life, Simple Life. Region, Smart Life. Region, Free Life. Region, Platinum Life. Region, Internet BEZMEZH.


Register online using your Bank ID



Advantages of a registered number

Get bonuses to your account

If you have a different tariff plan, just take a few minutes to register your phone number and you will get 50 bonuses to your account. 1 bonus allows you to get services with a total cost of 1 hryvnia at the expense of the funds paid by the subscriber. Bonuses can be used under the terms of the bonus account.

The promo is valid from December 13th, 2018 till December 31st, 2021 included. Follow the link for details.



Get bonuses to your account

Your phone number will not be stolen

It is very difficult to steal a registered number because it is linked to your passport data.

With Bank ID, you can easily and quickly register your number without leaving your home.



Your phone number will not be stolen

- 10 UAH/4 weeks for Simple Life tariff plan

60 UAH/4 weeks for registered subscribers
70 UAH/4 weeks is the usual cost of the service package



What is Bank ID?

Bank ID is an identity verification service via the Ukrainian banks. It allows you to identify the customer online when registering, signing documents, or ordering goods/services. The Bank ID service customer is able to sign documents and register online using their bank card.

Learn more about the service here.

What is Bank ID?

Log in to My lifecell

Questions and answers
 

Why do I need BankID?

With BankID (remote identification), the number is securely protected from fraud.

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What are my advantages with a registered/personalised number?

The cost of the service packages for 4 weeks will be 50 UAH lower compared to the usual cost under the following tariff plans: Simple Life, Smart Life, Free Life, Platinum Life, Simple Life. Region, Smart Life. Region, Free Life. Region, Platinum Life. Region for any subscribers who registered/personalised their numbers.

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Can I register more than one prepaid line for one document with BankID?

Yes, unlimited.

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What is the difference between a personalised number and a registered one?

Under the legal requirements, a registered number can be ported (transferred) to the network of another operator, while a personalised number cannot. Learn more about personalising here.

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What is a contract?

A contract is a form of service for lifecell subscribers based on a written agreement that ensures reliable protection of your number as a result of providing personal data via BankID online identification or presenting documents to a lifecell representative.

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Why should I switch to a contract?

Преимущества контракта:

  • secure identification – the number is securely protected (identification only by passport data or a secret word)
  • transferring the unused service package to the next period
  • the service package is valid for 30 days
  • ability to connect a direct number
  • priority connection with a contact center operator
  • detailed invoice for six months
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Can I switch to the contract through My lifecell app?

Currently, you can only switch in the online version.

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I entered data through BankID, how do I switch to the contract?

Go to Tariff Plans and Services section -> Go to Contract, select the desired tariff plan, and sign the acceptance (agreement) by applying a one-time ID. After switching to the contract successfully, an e-mail is sent with a link to download the acceptance from your personal account.

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I entered the data using BankID, how do I know if I am on a contract?

Upon successful transition to the contract, an e-mail is sent with a link to download the acceptance from the personal account.


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Can citizens of other countries switch to the contract using BankID?

The service is available to citizens of Ukraine only.

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Can I connect more than one line for the contract with BankID?

You can connect only 1 line per 1 contract using BankID in My lifecell. It is technically impossible to add another line to the same contract.

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I registered my number/switched to a contract with BankID, incorrect data is displayed, how can I fix it?

The subscriber's data received via BankID is transmitted to lifecell by the subscriber's Bank; to correct any data, you must contact the bank. If the subscriber confirmed that the data is correct and then noticed any errors, then he/she need to apply to the store with his/her passport and a request to correct the data (the store's expert will make a bpm request for correction, the subscriber will need to wait for a few days).


If the bank failed to transmit all the data, the subscriber must contact the bank.

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