Support

Useful services

Self-service for Smartphones

BiP is a communication app of a new generation.

Manage your account from your smartphone!

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top questions

 

How to connect your friend to the Internet?

To connect call *123*5*0Х3ХХХХХХХ#, where 0Х3ХХХХХХХ – number you want to connect to the Service and push the call-button.

The Service connection charge is 15 UAH (including VAT and Pension fee) to be deducted from the main account. The assets are deducted from the main account of the Subscriber submitting the request to connect.

The Service is valid during 30 calendar days since it is activated without the further prolongation for the next month.


 
How can I use the Service at the smartphone?

To use the Service «Internet access» at your smartphone it must be properly set. You can set your smartphone manually or you can order the automatic settings of the Internet to be sent to your smartphone.

You can use one of the following methods to order the automatic settings for your smartphone:

  • call *123#, select Internet Poslugy category, then Nastroiky
  • send SMS with INTERNET to a number 123
  • call 5433 (free for lifecell subscribers) and inform the representative of the call-center your phone number and the service you want to adjust.

After you receive the settings, save them.

To set your smartphone manually, use the Manual for your smartphone to create a new access point with the following settings:


Connection name:

lifecell Internet

Data bearer:

GPRS

Access point name:

internet

User name:

Prompt password:

No

Password:

Authentication:

Normal

Homepage:

Gateway IP adress:

0.0.0.0

Connection security:

Off

Session mode:

Permanent

Phone IP address:

Automatic (0.0.0.0)

Primary name server:

0.0.0.0

Secondary name server:

0.0.0.0

Use proxy server:

No

Proxy server:

Port number:


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Service cost

Acquiring, use and change of the SuperPassword is free of charge for all lifecell subscribers. 

 
How can I order “Bezlimitnyi miskyi nomer (Unlimited local number)”?

You can activate/deactivate the service “Bezlimitnyi miskyi nomer” by calling *141# from your mobile phone. Confirm your decision using the tips.

 
Loyalty program

Receive miles or points for each minute* of a call within lifecell network!

lifecell is pleased to introduce a new International Roaming Loyalty Program for the guest subscribers implemented together with Travelling Connect B.V., the Netherlands. This program allows to obtain miles or points (dependent on the Loyalty Program selected) while in roaming in lifecell network and use the bonuses received in such companies as:


To use the Service it is necessary to take 3 simple steps:

  1. Go to Traveling Connect and register for one of the Loyalty Programs./li>
  2. After the registration for the Loyalty Program you can connect 3 more persons to your account.
  3. Select convenient lifecell network via the menu of your mobile phone and start to earn points. The lifecell network will be reflected on the display of your phone as UA ASTELIT, UKR 06, 255 06, lifecell.

You must register just once and can select only one Loyalty Program. You can receive maximum 6 points or 4 miles per one minute of the call* within lifecell network. The Service is free of charge.

The rules are simple but the provisions are attractive! The subscribers of any mobile operator** can use the advantages of this program if they register at Travelling Connect and use roaming within lifecell network in Ukraine!

The program details and the terms are specified at Traveling Connect website.

Enjoy your staying in Ukraine!

* Miles/point are given only for the outcoming calls.

** The operator must be the roaming-partner of Astelit, LLC.


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