lifecell vacancies

We appreciate the proven experience and professionalism and at the same time we recognize fresh ideas and creative and lateral thinking from young specialists. If you are qualified, ambitious, willing to work and grow within a team of specialists, able to contribute and subsequently prosper together with the company — you are welcome to the world of lifecell!





Department : Administration

Receptionist (Kyiv region, Kiev)

Department
Administration
Region
Kyiv region, Kiev
Responsibilities:
  • Receiving and greeting office visitors, English speaking as well, informing employees about visitors (ensuring applicable security procedures).
  • Answering and routing appropriately all incoming calls with help of a multi-line telephone console.
  • Cooperating with couriers, informing related parties about packages delivered.
  • Providing the Taxi coupons to employees (according to the Taxi services using Instruction).
  • Keeping registers of incomingoutgoing correspondence, keeping other administrative registers if necessary.
  • Maintaining order at reception area.
  • Administrating the process of translation requests.
  • Administrating the process of business cards orders.
  • Performing other ad-hoc tasks, related to administrative functions.
Requirements:
  • University degree.
  • 1+ years of experience.
  • Experience as call-center specialist is a plus.
  • Language skills: Ukrainian – fluent; Russian – fluent; English – intermediate +.
  • PC Skills:  Microsoft Office applications: Outlook, Word, Excel, Internet Explorer;
  • Good user of office equipment (printer, copier, etc.).

Department : Customer Care

Customer Service Back Office Specialist (Kyiv region, Kiev)

Department
Customer Care
Region
Kyiv region, Kiev
Responsibilities:

Customer Service

  • Customer service;
  • Billing transactions on demand;
  • Implementation of communication with colleagues of all functional groups to resolve the requests of clients;

Maintain required knowledge level, including, but not limited to the following:

  • Possess required knowledge level (Customer Service Standards, products and services)
  • Regular and quarterly tests

Compliance Company procedures in work with documents

  • Organizing and providing regular financial and operational document flow with clients according to the relevant procedures of the company;
  • Ensure of preliminary documents archiving.


Requirements:

  • Education: Higher
  • Working experience: 6+ months
  • Language skills: Russian, Ukrainian - fluent
  • PC Skills: MS Office
  • Result & quality oriented
  • Proactive
  • High level of analytic skills
  • Self-motivated
  • Team player
  • Effective time management, high level of self-organization, planning
  • Flexible, able to work in changing and stressful environment
  • Customer/people oriented
  • Honest and opened

Corporate Customer Service Expert (Kyiv region, Kiev)

Department
Customer Care
Region
Kyiv region, Kiev
Responsibilities:

Corporate Customer Service.

  • Customer service (processing of requests and solving problems, prevent conflicts, ensure prompt resolution of customer queries).
  • Billing transactions (lines activation, migrations, SIM change, contract information change, additional services activation/deactivation, tariff change, money transfer, credit installation/change, invoice creating).
  • Communication with clients, consultation.
  • Balance control and invoice payment of clients.
  • Analysis of accountable clients’ needs in additional products and services, informing clients about new products and services of the company.

Maintain required knowledge level, including, but not limited to the following:

  • Possess required knowledge level (Customer Service Standards, products and services)
  • Regular and quarterly tests

Compliance Company procedures in work with documents

  • Organizing and providing regular financial and operational document flow with clients according to the relevant procedures of the company;
  • Ensure of preliminary documents archiving.

Plan fulfillment according to Targets and KPI


Requirements:
  • Higher education.
  • 1+ year in customer service sphere.
  • English – Intermediate;
  • Advanced user Excel, Power Point and other.
  • Customer Orientation
  • Business Writing
  • Stress Management
  • Problem Solving & Decision Making
  • Conflict Management
  • Team player
  • Effective time management, high level of self-organization, planning
  • Flexible, able to work in changing and stressful environment



 

Customer Service Process Management (Kyiv region, Kiev)

Department
Customer Care
Region
Kyiv region, Kiev
Responsibilities:
  • Designing, structuring and implementing of business processes related to Customer Service.
  • Scripting the procedures, which describe execution of certain stages of Customer Relations processes and bring it to the knowledge them to the representatives, involved in customer service processes.
  • Technical changes initiation and control for Customer Service related systems (including change requests requirements description).
  • Interactions with various units, involved into production of processes, services and products in order to prevent possible negative impact caused by production on Customers or Customer Relations employees.
  • Informational support of Customer Relations employees about functioning and features of new products and services.
  • Critical and risk processes and transactions analyzing, initiation process changes in order decrease risk or develop controls for better risk management
  • Participating in projects, dedicated to increase Customer satisfaction, enrich Customer Experience, manageand develop certain project documentation. Initiate new service processes launch and/or  development in frame of such projects.
Requirements:
  • Higher education in IT, Business management.
  • +3 years of working experience.
  • Ukraine, Russian - fluent English - advanced.
  • Confident user (MS Office, Power Point, etc.).
  • Analytic cast of mind, project manager skills and communication skills is preferable. Mind flexibility.

Global Bilgi: Менеджер по обслуживанию клиентов lifecell (Kyiv region)

Department
Customer Care
Region
Kyiv region
Responsibilities:

Здравствуй, наш будущий сотрудник!

Если у тебя есть желание начать или построить карьеру в международной компании, развиваться и быть независимым, унас есть предложение именно для тебя;)

Мировой лидер услуг контактных центров «GlobalBilgi» приглашает тебя стать частью нашей дружной команды на проекте lifecell.

Если ты:

  • Ты любишь консультировать и помогать людям;
  • Умеешь ясно играмотно излагать свои мысли;
  • ВладеешьПК: знаешь, что «пуск» возможен нетолько для ракеты, окна есть нетолько вквартире, как отличить Wi-Fi от3G и в целом, являешься активным пользователем интернета;
  • Тылегко можешь сориентироваться внестандартной ситуации илиже мечтаешь этому научиться;
  • Желаешь развить коммуникативные и переговорные навыки;

Мыпредлагаем тебе:

  • Возможность нестандартного графика. Улюдей могут возникнуть вопросы в любое время суток. Твоя помощь будет актуальна в утренние смены, вечерние, дневные, очень редко – ночные.Смены 5-8 часов. Расстановка смен – разумная (на одной неделе они повторяются, то есть или утренние, или вечерние).
  • Достойное вознаграждение отработанного времени иусилий (ставка + бонус);
  • Уникальный коллектив в нашем городе, дружный, веселый, поддерживающий;
  • Мыразвиваем сотрудников. Ты узнаешь много нового о сфере телекоммуникаций. За успешное обучение тебя ждет вознаграждение.
  • Мечтаешь стать поближе ксфере IT ителеком.
  • Продвижение в компаняхlifecell или GlobalBilgiпосле одного года работы при наличии вакансий и хороших результатах работы;
  • Корпоративные активности и тематические мероприятия для хорошего настроения.

Что нужно делать:

  • Задача: Консультирование клиентов, оказание поддержки по услугам мобильного оператора lifecell.
  • Как это сделать: Принять звонок- проконсультировать/помочь- зафиксировать обращение/заявку - пожелать клиенту хорошего дня. Очем могут спросить: «Расскажите, пожалуйста, какой тарифный план выбрать»? «Как пользоваться мобильным интернетом»?, «Мой кот погрыз исъел сим-карту, что мне делать?»J и т.д.

Интересно?

Хочешь узнать/увидеть еще больше?! Заходи кнам насайт: http://www.career.globalbilgi.com.ua/

Отправляй резюме! ;) cv@globalbilgi.com

Контактный телефон отдела персонала:063 544 14 01;095 53 03 413;097 344 50 60.


Department : Finance

Business Auditor (Kyiv region, Kiev)

Department
Finance
Region
Kyiv region, Kiev
Responsibilities:

The main challenge of Business Auditor is a wide range of assurance and advisory services to the Company in support of effective governance, risk management and internal controls by doing the following:

  • · Review and assess the adequacy and effectiveness of controls, risk management and governance, while promoting effective control environment at reasonable cost;
  • Ascertain the extent of compliance with established policies, plans and procedures, regulations and standards of acting legislation, including Sarbanes–Oxley Act;
  • Ascertain the extent to which the Company’s assets are accounted for and safeguarded from losses or damages of all kinds;
  • Analyse and evaluate the performance of the financial, operational, and managerial processes and systems to identify risks and areas for improvement;
  • Develop recommendations to improve processes & procedures & strengthen controls over them;
  • Follow up agreed/accepted action plans by process owners up to the audit closure;
  • Perform specific audits, sales channel audits, investigations and ad-hoc engagements to provide Audit Committee and Company Management with an independent and objective assessment of the effectiveness of internal controls, risk management and governance structure. Performance of audit means but not limited to planning, conducting of various preliminary review procedures, executing audit analytical and test procedures, interviews, in-site observations, developing and e-mailing checklists, audit programs and questionnaires, benchmarking, developing preliminary and final conclusions and recommendations and communicating the results of engagements;
  • Document & assess the adequacy, efficiency and effectiveness of internal controls and its design in assigned processes (perform process walkthrough, document process flow and controls within it, validate process and control documentation, prepare test plan, execute tests and document periodic tests results);Follow up & document the deficiencies identified during test of internal controls (document design/operating inefficiencies, get an agreement on action plan and its timeframe from process owner, monitor performance of action plan).
  • Ensure that audits, investigations and ad-hoc engagements are conducted with due professional care and in line with professional standards (IIA IPPF), lifecell Audit Charter and the relevant communication of direct manager;
  • Ensure that clear and concise working papers are produced in order to support preliminary survey, observations, interview results, analytical and other audit procedures in order to support audit findings, opinions, conclusions and recommendations;
  • To follow up the audit responses up to the audit closure;
  • Provide recommendations, which add value, remove inefficiencies and ineffectiveness in the systems, processes, procedures, controls and risk management process of the Сompany;
  • Provide aid and support to external auditors in their execution of internal control tests;
  • Perform the review of documentation (walkthrough, validation & test result) prepared by other auditors of department;
  • Maintain and develop constructive and cooperative relationships with all the Company’s senior, middle, line management, staff and the Sales Partners. Support trust and integrity in relationship with internal clients;
  • Assess the fraud risk and bring recommendations to cover fraud risk;
  • Facilities identification and evaluation of risks, coach the organization on risk and control, coordinates ERM activities, consolidates reporting on risks, maintains and promotes the development of a common risk language, framework and understanding of Risk Management.

Who you are:

  • You have inquiring mind, ability to detect, recognize and understand root causes of events/ problems; youhave strong organizational skills to handle multiple tasks simultaneously to meet strict deadlines, being task & result oriented; you have strong analytical mindset with perfect communication and problem solving skills; you have excellent oral and written skills required to interact with all levels from staff to senior management.
  • You are able to work under pressure and travel in Ukraine.
  • You have good level of Turkish, English, Ukrainian and Russian language.
  • You have University Degree in Economics/ Business Administration/ Accounting/ Telecommunication/ Mathematic/ Engineering.

Below are essential:

  • Ability to clearly understand processes of the company and identify associated risks;
  • Ability to apply accounting and internal controls principles and concepts to assess and recommend procedures to properly record transactions in the accounting records;
  • Ability to gather, analyze and evaluate information and to prepare and present concise written reports;
  • Good interpersonal skills;
  • Good time management skills.

Below knowledge and skills are essential at good level:

  • Understanding of internal audit role, objectives, governance, reporting and engagement management processes;
  • Working knowledge of generally accepted accounting principles, internal control procedures and financial reporting;
  • COSO, SOX concepts;
  • International Auditing Standards and Code of Ethics;
  • Risk management principles and methodology;
  • Knowledge and skills in IT;
  • Strong analytical, planning and organizing skills.

Below are considered as the pluses:

  • Professional designation: CIA\ACCA;
  • Knowledge of telecommunication industry processes and associated risks;
  • Project management skills;
  • Knowledge of sales channels and sales business.

Business Expenses Controlling Expert (Kyiv region, Kiev)

Department
Finance
Region
Kyiv region, Kiev
Responsibilities:

  • Planning, consolidationand controlling of Consumer Business FG budget within AOP process/AOP revise
  • Monthly formation of expenses rolling forecast
  • Development & modification of detailed monthly budgeting models in cooperation with other organizational units of consumer business FG
  • FG budget usage control and analysis
  • Coordination of respective reportingof budget usage
  • Control of relevancy of expenses calculation for FG projects
  • Securing of 100% reflection of costs in the month of appearing;
  • Plan-fact analysis, explanation of deviations;
  • Performing operations in the system SAP – establishing and monitoring the status of PR
  • Analysis of marketing initiatives, cost plans corrections based on calculations and conclusions
  • Ad-hoc analytical cases for management
  • Calculation of marketing initiatives effect on cost forecasts and plans
  • Conducting of marketing initiatives actual effectiveness review
  • Precautionary informing on the upcoming sufficient changes in business trends based on the deep analysis of current business of the company and its competitors
  • Telecommunications market monitoring and preparation of analytical calculations and conclusions for the long-term strategic planning
  • Set up systematic infrastructure for budgeting:
  • Budget support in SAP
  • Hyperion maintenance
  • Long-term modelling of expenses of FG due to certain possible scenarios of market behavior
  • Improvement of quality of financial KPIs planning in Company – together with other Divisions
  • Design and establishment of Consumer business FG internal planning process and tools, including software and technical development
  • Provide management with detailed reporting and supporting analytical information for decision taking


Requirements:

  • Education: High education - Finance, Economics
  • Working experience: 5+ years of experience
  • Fluent English
  • PC Skills: Excel, PowerPoint; SAP, Hyperion can be a +
  • Hands-on experience of Budgeting, Planning & Controlling (must), Reporting (GAAP, IFRS can be a +), Financial analysis skills, Telecom sector experience is a big +

Financial Analysis Specialist (Kyiv region, Kiev)

Department
Finance
Region
Kyiv region, Kiev
Responsibilities:

  • Pre-launch  and Post-analysis financial assessment of Company products and their impact on revenue in order to assure long term profitability and prevent revenue loss.
  • To follow up CID procedure.
  • To ensure that all new and changed products were duly analyzed before technical implementation by checking FRDs.

To perform financial analysis of each product in time:

  • Raw data relevance check up;
  • Formulas and calculations check up;
  • All impacts inclusion check up.
  • To provide feed-back to marketing project manager, attend related meeting.
  • To provide information for Tariff Committee for to decision taken process.
  • Route cause analysis of found leakages or inefficient tariffs\services process management and development.
  • Actions planning for leakage minimization and prevention process management.
  • New control points management, development and implementation.
  • To provide reports on work done.

Requirements:
  • University degree (Economics/ Exact Sciences)
  • 2+ years’ experience of financial analysis, feasibility study
  • Good knowledge in finance
  • Experienced user of MS Office, DWH experience is a plus, Oracle/Pl/Sql experience is a plus
  • English - Advanced level
  • Strong analytical skills
  • Understanding of telecom business 

International Reporting Expert (Kyiv region)

Department
Finance
Region
Kyiv region
Responsibilities:
  • Preparation of the information for ETH BV: consolidated financial reports on a monthly basis (adjustments calculation, accruals posting, disclosure notes preparation).
  • Analysis of telecommunications industry and competitors (research on industry trends, KPIs for industry, key financial and other data for competitors, etc.).
  • Preparing of the information for BOD report, working capital report, press-release etc. (financial data, KPI, mobile market info).
  • Preparation of the information for internal and external auditors.
  • Work in SAP with actual data on reporting and previous periods, including monthly closure process execution.
  • Work in HYPERION with actual data on reporting and previous periods.
  • Answers to ad-hoc requests from either management and/or shareholders and/or other internal external stakeholders.
Requirements:
  • University degree in Financial / Economical area (major in Accounting and Audit is a plus).
  • Minimum 3 years in the area of international reporting and audit. Relevant industry experience is a plus.
  • Analytical skills; mathematical view of facts.
  • Detail-oriented yet keeps the focus on big picture.
  • Team-player; open, effective communicator.
  • Able to work overtime and under pressure.
  • Result-oriented.
  • English – intermediate (writing: upper-intermediate).
  • PC Skills: MS Office: Outlook, Word, Excel, PowerPoint;SAP R3.
  • Knowledge of IFRS.
  • Knowledge of Ukrainian accounting and tax legislation.

Leading Financial Analysis Specialist (Kyiv region, Kiev)

Department
Finance
Region
Kyiv region, Kiev
Responsibilities:

  • Follow-up of CID procedure.
  • Ensuring of all the new and changed products were duly analyzed before technical implementation by checking FRDs.
  • Performing the  financial analysis of each product in time:
  • Raw data relevance check up;
  • Formulas and calculations check up;
  • All impacts inclusion check up.
  • Providing feed-back to marketing project manager, attend related meeting.
  • Preparation the information for Tariff Committee.
  • Route cause analysis of found leakages or inefficient tariffs\services process management and development
  • Providing reports on work done.
  • Support of Unit targets fulfillment.
Requirements:

  • Specialist or master university degree (Economics/ Exact Sciences)
  • 2+ years’ experience of marketing campaign analysis 
  • Good knowledge in finance
  • Experienced user of MS Office, DWH experience is a plus, Oracle/Pl/Sql experience is a plus
  • English - Fluent
  • Strong analytical skills
  • Understanding of telecom business 

Leading Fraud Management Specialist (Kyiv region, Kiev)

Department
Finance
Region
Kyiv region, Kiev
Responsibilities:

  • Monitoring, examining and analysing subscribers’ profiles and activities in billing system, HDS, Fraud Management System, and other company systems to detect and stop fraud activity.
  • Work within Fraud Management System to detect and stop different fraud types.
  • Analyse the reports of external parties, information from the web sites regulating grey market activities to make necessary amendments into detection techniques, FMS settings, reports structure, etc
  • Respond in appropriate way to Work Flows created by employees of different divisions, take appropriate actions to resolve reported problems, if necessary make route-cause analysis of similar Work Flows to detect common patterns and if possible propose the way of relevant business process optimization.
  • Report to the Fraud Unit Head on a daily basis and liaise with the Fraud Experts to discuss potential fraud cases identified and to obtain guidance on case investigation.
  • Liaise with other departments, at all levels, to obtain and or disseminate information when required to confirm or deny specific suspicions of fraud incidents.
  • Analyse activity patterns of different segments of subscribers, make profit/loss analysis of their activity, and initiate changes of tariff plans for unprofitable subscribers.
  • Create new and set up existing rules in Fraud Management System to detect new fraud types.
  • Coordinate the fraud detecting activities of external companies such as Ukrchastontadzor, Meucci, SIGOS, Syniverce, etc.

Requirements:

  • Education: University (Degree) - IT or/and Economics
  • Working experience: Up to 1 year
  • good lewel of written and oral English
  • PC Skills
  • Good PC skills (MS Office, SQL, basic data bases knowledge, computer hardware)

Leading Transfer Pricing Specialist (Kyiv region, Kiev)

Department
Finance
Region
Kyiv region, Kiev
Responsibilities:

  • Initiate changes in tax legislation on transfer pricing through public organizations (EBA, ACC) and other channels
  • EBA, ACC and others profile committees meeting attending regarding transfer pricing issues
  • Interaction with tax authorities regarding official requests about transfer pricing and submitted tax reports on controlled transactions
  • Interaction with other departments of the Company in relation to document preparation of grounding the controlled transactions prices to "arm length" principle
  • Interaction with tax authority at scheduled and unscheduled tax audits of controlled transactions
  • Development of methodology for pricing during tenders and contracting with suppliers and requirements for documentation and explanations to justify contract price to regular price level
  • Defining of controlled transactions, conducting of functional analysis on controlled transactions
  • Compare market research with whether contract price to regular price level
  • Preparation of tax reports on controlled transactions
  • Process automation tasks setting to IT specialists, process testing

Requirements:

  • Education: University degree - Economics
  • Working experience:Minimum 3 years in the area of pricing, economic indicators analysis.
  • Relevant industry experience is a plus.
  • English –upper intermediate
  • PC Skills: MS Office: Outlook, Word, Excel, PowerPoint, Visio
  • Knowledge and practice in the field of accounting and taxation, experience with methods of financial analysis, analysis of economic indicators, knowledge of civil law, the ability to work with data, analytical skills, ability to learn, high efficiency, communication.

Payments Specialist (Kyiv region, Kiev)

Department
Finance
Region
Kyiv region, Kiev
Responsibilities:

  • Daily cash positioning to ensure further timely and accurate liquidity planning process. Control and supply of information for cash flow records. Daily collection of bank statements with further sending to relevant internal clients (incoming funds from dealers and distributors necessary for timely goods shipment).
  • National currency payments support and control (reconciliation of payment amounts in SAP and Client bank). Timely notification of management and/or payment initiators of any obstacles in payment execution. Control and timely prevention of mistakes. Ensuring strict compliance with internal policies and procedures, legislation requirements, bank recommendations.
  • Ensuring timely cash supply to employees for representative and travel expenses in strict compliance with internal policies and procedures, legislation requirements.
  • Company’s corporate cards maintenance, timely refill of balances. Timely notification of management and cardholders of any changes in policies and procedures.
  • Support of consumer business. Ensuring and control of correct recording of operations under RRO operations.
  • Communication with external clients – Banks (support of Company’s legal profile in banks, operational support of accounts opening/closing, tracking of banks’ official announcements, timely answering on banks’ queries to the company).
  • Communication with relevant internal clients (counseling on matters relating to payments, provision of payments confirmations
Requirements:

  • Education (University degree Specialist)  - Area Economics
  • Working experience:Minimum 2 years in the area of banking.
  • Ukrainian – fluent (official style)
  • Russian - fluent
  • English –could be an advantage
  • PC Skills: MS Office: Outlook, Word, Excel, PowerPoint
  • Broad knowledge in ALL areas within a function;
  • Knowledge of current legislation in money orders (in both foreign and national currencies)and foreign-economic activity; accounts’ closing/opening and maintaining;
  • Knowledge of electronic payments system “Client-Bank”;
  • Good knowledge of all kinds of cash operations and technologies;

Tax Specialist (Kyiv region, Kiev)

Department
Finance
Region
Kyiv region, Kiev
Responsibilities:

  • In order to decrease tax load to company's budget to study tax, economic legislation of Ukraine. To evaluate the possible impact of legislative changes on the company performance and provide methodological support to colleagues from other departments on issues relating the application of tax legislation
  • In order to determine tax risks and costs for additional liabilities to analyze projects of contracts, marketing proposals, other compony projects and make propositions concerning with the decreasing of tax risks and additional costs.
  • To correspond (responding to requests/query answers) with the regulatory authorities, particularly with tax authorities, on tax issues.
  • In order to protect the company interests from exceeding tax calculations to request explanations regarding the application of conflicting tax rules at the tax administrations
  • In order to protect the company from additional liabilities to analyze company costs which were not classified as tax expenditures and/or VAT credit, control cost representation and VAT credit in tax accounting under the current legislation and internal tax regulations. To provide recommendations about correct representation of VAT liabilities of the company in non-standard operations and monitor their implementation.
  • To audit the correct formation of tax invoices for subscribers and provide explanations to requests from subscribers regarding the formation of tax liabilities on invoices issued by LLC «lifecell».
Requirements:

  • Education: University degree - Economy / Economic law lawyer
  • Working experience: Minimum 2 years in the area of application of tax legislation. Relevant industry experience is a plus.
  • English – intermiddiate
  • PC Skills:MS Office: Outlook, Word, Excel, PowerPoint
  • Base knowledge of national accounting rules and reporting, civil and economic legislation, computer and IT applying skills (LIGA, for example)


Бухгалтер (Kiev, Kyiv region)

Department
Finance
Region
Kiev, Kyiv region
Responsibilities:

  • Control of timely receiving of primary accounting documents, tax invoices and control over the correctness of primary documents, Tax invoices according to Tax Code and Accounting Law.
  • Provide consultancy to procurement units and another FGs regarding the correctness of AWP, Tax invoices
  • Communication with finance units of vendors and contractors regarding the correctness of TAX invoices
  • Providing data on initial documents upon regulated authority request (Tax office, prosecution, police office)
  • Data formation for reporting divisions (state, international, taxation) on time
  • Follow accuracy of primary accounting documents due to the Tax Code of Ukraine and Accountancy regulation
  • Supplier payment control according to the contract condition on reported transactions
  • Daily display, analysis and control of the balance of bank transactions in ERP SAP system
  • Formation the registry of received tax invoices, the formation of Annex to the VAT returns
  • Forming requests and receiving reports from the Tax authority’s system, Me.doc, uploading xml files to the SAP.
  • Timely display of business transactions from expenses , VAT invoices in financial system of accounting due to the NSBU and tax legislation
  • Arranging monthly calculation with customers and suppliers on reported transactions
  • Initiation cross charge similar requirements with partners on reported transactions
  • Payroll recording underreported entities on business trip expenses, expenses representation
  • Tax and duties charging due to taxation regulation on reported transactions
  • Tax invoice registration check in single state register on reported entities
  • Control and check of registration of blocked tax invoices by Tax authority.
  • Monthly debt analysis undue tax invoices (open position of 64410000 account line) and providing the data for service initiator. Tax credit confirmation control
  • Liability and account receivable analysis on incurrence,   suppliers and customers reconciliation, reconciliation statement generation with partners.
  • Contracts storage registration, contract conditions provision  upon senior request or other functional groups on underreported transactions.
Requirements:

  • Education: University (Degree) -Financial/ economical
  • Working experience:Minimum of 2 years in the accountingarea. Relevant industry experience is a plus.
  • English –intermediate +
  • PC Skills: MS Office applications: Outlook, Word, Excel (advanced user – work with formulas, pivot tables, large volume of data, transferring text files to Excel); SAP (work experience)
  • Working knowledge :
    • Standards  of accounting,
    • Tax Code of Ukraine,
    • Accounting Law,
    • Legislation acts; regulations; orders; regulatory, methodological and normative materials on organization of financial accounting and reporting preparation;
    • Document flow organization for respective part of financial accounting.
  • Analytical, problem solving, negotiation, ability to prioritize; results-oriented with strong personal initiative; customer focus; team player; communication skills.
  •  Time management.
  •  Understanding of principles of Ukrainian legislation, accounting and tax regulations.



Department : GSM Network Engineers

Principal Access Network Investment Planning Engineer (Kyiv region, Kiev)

Department
GSM Network Engineers
Region
Kyiv region, Kiev
Responsibilities:

  • Overall access network investment planningactivitiescoordination according to mobile network development strategy priorities
  • Radio Network dimensioning– sites quantity, TRX quantity.
  • Transmission Network Planning – Transmission Connection Point (TCP) sites quantity, Microwave Hop quantity, Back Bone needs planning.
  • Yearly AOP preparation based on company targets and marketing inputs; Long Term and Short Term business plan preparations, consolidation and control; Monthly BE preparation and follow-up;
  • Commitments & AWPs follow-up; Access Network Budget execution, control and reporting.
  • Communication to the Vendors, Procurement and internal clients in scope of cross-functional group projects.
  • BoQ Preparation for orders; PR creation; Key Vendors - Tender RFP preparation; Vendor's offers evaluation and provider selection.
  • Participation in cross-functional projects

Requirements:

  • Education: University degree. Area (2G/3G Radio engineering, Microwave engineering,Fiber optic network (including DWDM),Fixed lines,Mobile Networks architecture,Financial and accounting principles
  • Working experience:More than 6 yearsin Access Network Planning. Min 3 projects delivered in access network planning
  • English – intermediatelevel; technical reading/writing – fluent;
  • PC Skills: Advanced PC user: MS Excel, Power point, Outlook, Project (preferred), and Word
  • Excellent knowledge of GSM/UMTS/HSPANetwork topology, nodes hardware and software structure, hardware configuration and capacity dimensioning of main nodes and its functions.
  • Have good working experience on at least one of the following equipment - Ericsson, Huawei, NSN.
  • Product specification experience (solution selection, configurations calculation, BoQ preparation)
  • Experience in preparation of RFPs, RFIs. Tender management.
  • Commercial negotiations experience
  • Initial financial background: budget planning, OPEX optimization, CAPEX/OPEX planning, delivery plan preparation.
  • Costmodelling and analysis, ROI, budgeting experience
  • Professional trainings by Ericsson, Huawei, NSN, Basic financial trainings.
  •  4G Access Network Experience.



Principal Quality Assurance and Drive Test Engineer (Kyiv region, Kiev)

Department
GSM Network Engineers
Region
Kyiv region, Kiev
Responsibilities:

  • Managing projects targeted to optimize business processes related to quality assurance.
  • Managing projects targeted to identify the problems/bottlenecks in mobile network performance and specify the areas where improvements are required.
  • Managing the process of control of main network KPIs. Initiation of regular revision of target KPIs values.
  • Preparing DT plans and planning of DT team’s resource usage.
  • Evaluating possible influence of new tariffs on mobile network performance.
  • Knowledge database maintenance and enrichment based on resolved issues.
  • Network quality assurance engineers training and mentoring.

Requirements:

  • Specialist/master – Area telecommunications
  • Working experience:7+ years
  • Ukrainian, Russian – fluent
  • English – upperintermediate level
  • PC Skills: Windows – advanced. MS Office advanced user
  • Drive experience of 2 yearsis a plus
  • Deep understanding of architecture of radio, transport, core domains of GSM/UMTS network;
  • Experience with at least one of drive-test processing tool;
  • Advanced level SQL;
  • Strong analytical skills on major mobile network KPI’s analysis;  
  • Advanced project management skills;
  • Solid understanding of business process organization in compliance with ITIL framework

Quality Assurance and Drive Test Engineer (Kyiv region, Kiev)

Department
GSM Network Engineers
Region
Kyiv region, Kiev
Responsibilities:

  • Detecting network KPI’s degradations, root-cause analysis and troubleshooting or coordination of above actions undertaken by other divisions.
  • Detecting mass customer complaints, root-cause analysis and troubleshooting or coordination of above actions undertaken by other divisions.
  • Supporting optimization of business processes related to network quality assurance and customer experience improvement.
  • Performing, processing and analyzing drive test results with special tools, creating network optimization recommendations for related groups.
  • Preparing reports which include statistics and drive test information for optimization.
  • Performingbenchmark DATA and VAS tests.
  • Evaluating possible influence of new tariff on mobile network performance, follow-up new tariff launch effect on network performance.
  • Following-up the preparations to mass events, reporting main KPIs during event.

Requirements:

  • Specialist/master- Area telecommunications
  • Working experience: 2+ years
  • Ukrainian, Russian – fluent
  • English – intermediate level
  • PC Skills: Windows – advanced/ MS Office advanced user;
  • Drive experience of 2 years is a plus
  • Understanding of architecture of radio, transport, 
  • Core domains of GSM/UMTS network; 
  • Experience with at least one of drive-test processing tool; 
  • Basic level SQL

Senior Access Network Planning and Optimization Engineer (Kyiv region, Kiev)

Department
GSM Network Engineers
Region
Kyiv region, Kiev
Responsibilities:

  • Statistical Check of all Radio Network KPIs (such as TCH Drop/Block etc)through Optima
  • New Site Additions (ATOLL, AircomAsset)
  • Revision of Radio Network Rollout Plans (ATOLL)
  • Radio Network Optimization (ATOLL, Ultima Mentor, UltimaForte)
  • Future Forecast and Solution Creation over Radio Network KPIs
  • Subscriber Complaint Evaluation and Solution
  • RSD Creation/Approval (ATOLL)
  • SID-CDD Creation/Approval (ATOLL)
  • Capacity Increase (Optima)
  • Internal / External reporting
  • Mentoring, knowledge sharing
  • Cross-functional projects participation
  • Leading role for Radio Network optimization projects
  • Regional yearly target achievement responsibility

Requirements:

  • Education:Higher - Telecommunication Technology / Radio Technology
  • Working experience: 5 years’ experience at telecommunication industry on technical position
  • Fluency in written and spoken English, Ukrainian, Russian
  • Familiarity with one of RF Planning Tool such as Aircom Asset, TEMS Discovery, ATOLL, Ultima Forte, Ultima Mentor etc
  • Familiarity with Statistical Tools such as Optima/U2000
  • MS Office Tools
  • Driving license: B category
  • Strong Coverage/Signal Strength knowledge
  • Strong Radio Network Capacity knowledge
  • Basic BSS Parameter knowledge
  • Basic BSS Features knowledge
  • Initial knowledge for new radio technologies

Senior MN Reporting Engineer (Kyiv region, Kiev)

Department
GSM Network Engineers
Region
Kyiv region, Kiev
Responsibilities:
  • Development packages, procedures for collecting, handling, aggregation network statistical data from different sources using DBMS Oracle environment.
  • Development Web reporting tools, systems, web applications based on MN related statistical data.
  • Development reports, performance alarms, modules using Optima system.
  • Analyzing network performance statistics, supporting related groups with performance and quality related reports.
  • Monitoring, Support and maintenance of developed reporting tools.
  • Investigation and creating network KPIs, KQIs, formulas, handling algorithms.
  • Project participation activities, support with special reports and statistics.
  • Maintenance and bug-fixing of the code.
  • Update of technical documentation.
  • Conducting technical trainings on the management of automated reporting systems
  • Collecting information and studies about new technologies and implementation into current systems
  • Development presentation reports using MS PowerPoint

Requirements:
  • Higher education in IT, Technology, Telecommunications.
  • More than 4 years working experience.
  • Strong telecommunication area knowledge, KPIs, KQIs.
  • Web programming skills: PHP, YII framework, Twitter Bootstrap, HTML, Javascript (jQuerry), Google Map API V3.0
  • Versions control systems GAT Strong SQL queries experience. DBMS Oracle, MySQL, PL/SQL programming.
  • Aircom Optima system development experience.
  • MS Office experienced user.
  • MapInfo tool using and development experience.
  • Written, speaking English - intermediate. 
  • Experienced PC user skills.

Senior New Technology Governance Engineer (Kyiv region, Kiev)

Department
GSM Network Engineers
Region
Kyiv region, Kiev
Responsibilities:

  • Initiating new technology introduction and network architecture revision in order to deploy new services, lower operational costs, reduce complexity, improve network reliability.
  • Financial modeling and long term budget plan for new technologies deployment.
  • Manage new technology trials, information and know-how transfer within Turkcell Group.
  • Equipment lifecycle management.
  • Communication with vendors (existing and potential), equipment roadmap analysis, new solutions revision and provide recommendation on its deployment feasibility.
  • Organization and execution of new technologies workshops.
  • Technical feasibility analysis, implementation and troubleshooting of channel for rent

Requirements:

  • Education: specialist/masterin Area telecommunications
  • Working experience: 5+ years
  • English – intermediate level
  • PC Skills:Windows – advanced
  • Deep understanding of architecture of radio, transport, core domains of GSM/UMTS/LTE network; MS Office advanced user; Strong analytical skills; Basic project management skills

Senior Transport Network Implementation and Operations Engineer (Kyiv region, Kiev)

Department
GSM Network Engineers
Region
Kyiv region, Kiev
Responsibilities:

  • Regional microwave network acceptance and operation.
  • Regional SDH/DWDM network acceptance and operation.
  • IP network operation.
  • Regional lease and interconnection lines acceptance and operation.
  • Regional fiber optic (Inter and In-city lines) lines construction, acceptance and operation.
  • Regional subcontractor coordination and management.
  • Following regional spare part management and capitalization. Accounting of material resources in the region.
  • Participating in region budget preparation, spending and following.
  • Regional data base keeping and following.
  • Control and achievement of regional transport network KPIs.
  • Control of quality of periodical maintenance works on existing network and its nodes.
  • Development and preparation of timely and correct reporting on transport network operational activity, implementation and maintenance.
  • Periodical duties to maintain continuity of transport network performance.
  • Readiness for business trips to fulfill working duties and perform planned works.
Requirements:

  • Education -University-Telecommunication
  • Working experience:5+ years
  • English – advanced level
  • PC Skills: MS Office - advanced user
  • Driving license: Category – B
  • Microwave networks experience and knowledge.
  • SDH/DWDM networks hierarchy and principle experience and knowledge.
  • IP networks hierarchy and principle experience and knowledge.
  • Transport network synchronization hierarchy and principle knowledge.
  • FO networks principle and topology knowledge.
  • Fiber optic cables measurement equipment usage experience and knowledge.
  • Experience in project management in telecom.
  • Ukrainian telecommunication legislation knowledge.

Technical Supervision Engineer (Kyiv region, Kiev)

Department
GSM Network Engineers
Region
Kyiv region, Kiev
Responsibilities:
  • Provide and manage technical supervision service for all MN CW objects/units (including consolidation and reporting).
  • Control and coordination of keeping database on all acceptance and supervision flows and reports (all over Ukraine).
  • Сheck availability of documents which prove the quality features of constructions, products, materials and equipment on sites of the network, - i.e. technical passports, certificates, documents reflecting results of laboratory checks etc.
  • Check compliance of CW, TI, constructions, products, materials and equipment on sites to design solutions, requirements of state standards, construction norms and rules, technical conditions and other normative documents.
  • Check compliance of scope and quality of performed CW and TI to Working Projects and Bills of Quantities.
  • Check fulfillment of instructions and prescriptions that are given to subcontractors in result of technical supervision, as well as by GASK and other authorities.
  • Keep database of list of works that were accepted and paid, as well as the works performed with punches.
  • Check and evaluate jointly with subcons the results of performed works, including hidden works, as well as elements of constructions.
  • Inform subcons about incompliance of products, materials and equipment to valid regulations.
  • Prepare acts of works performed with punches;
  • Participate in acceptance of sites, check quality of constructions, CW, TI, and check compliance of installed equipment and mechanisms to technical conditions.
  • Participate in joint planning of schedules for CW, TI, support with preparation of cost-estimations.
 
 
Requirements:
  •  Degree in Civil Construction area.
  • Certificate from Architecture and Construction Certification Commission.
  • 5+ years working experience in civil construction.
  • Knowledge of PC program (MS Office).
  • Basic English Level.
  • Driving lincense B category.
  • Experience in civil construction

Department : Human Resources

Leading Recruitment Specialist (Kyiv region, Kiev)

Department
Human Resources
Region
Kyiv region, Kiev
Responsibilities:
  • Develop and run internal and external advertisement campaigns (mass media, Internet, Life site, Job sites, social networks etc.).
  • Regularly screen CV of candidates coming to the Company address. Monitor and keep updated external candidate database.
  • Contact candidates, arrange interviews and conduct competency-based interview.
  • Interview, test, rank, check references, select candidates and provide feedback to successful and unsuccessful candidates, managers as well based on the jobs pre-established selection criteria and the organization’s recruitment policies.
  • Respond to enquiries from candidates, managers and external recruitment agencies about the organization’s recruitment activities and about the status of job vacancies. Provide regular and ad hoc recruitment reports, feedback sessions with Line Managers.
  • Represent the organization at job fairs and other recruitment venues so that potential candidates have an opportunity to learn about the organization and its recruitment activities. To manage Company participation in job fairs, Career Days in Universities ensuring that Company image as Best Employer is presented in the most professional way.
  • Participate in other HR projects as required.
Requirements:
  • University degree.
  • Minimum of 2 - 3 years of active recruitment & HR activities.
  • English – upper-intermediate +;
  • Ukrainian & Russian - fluent.
  • PC Skills: - MS Office, SAP, BPMS system.
  • Working knowledge of recruitment principles & techniques.

Leading Training and Development Specialist (Kyiv region)

Department
Human Resources
Region
Kyiv region
Responsibilities:
  • Organization and coordination of the corporate learning programs.
  • Conference service provision for training events.
  • Development and delivery of internal corporate training programs.
  • Collaboration with external training providers.
  • Organization, development and promotion of new learning formats.
  • Promotion of new educational formats via corporate communication channels.
  • Content management of the Learning Management System, keeping statistics. 
  • Preparation of reports, presentation, information announcements etc.

 

Requirements:
  • High education in Psychology, Sociology, Pedagogy.
  • 3+ years of experience in training and development in international companies.
  • English, Ukrainian and Russian – fluent.
  • Advanced MS Office user.
 
 

Department : IT

BSS Administration Engineer (Kyiv region, Kiev)

Department
IT
Region
Kyiv region, Kiev
Responsibilities:

  • Event and incident management (2nd line support, 7x24);
  • Patchtesting and installation.
  • System monitoring, collection and analysis of statistics.
  • System maintenance (create backup specifications, clear temp files, e. t. c.) 
Requirements:
  • University degree in Telecommunication, Information Technologies. 
  • Working experience - 1 year.
  • Russian and Ukrainian (fluently)
  • Тechnical English (intermediate) 
  • PC Skills - Professional. 
  • Telecommunication knowledge (OSS/BSS)
  • Java application server administration
  • Experience in Oracle DBMS, SQL, PL/SQL
  • Billing and CRM system knowledge

Charging and Reporting Administration Engineer (Kyiv region, Kiev)

Department
IT
Region
Kyiv region, Kiev
Responsibilities:

  • Operation and maintenance of Gold ABF system, daily and financial reports, revenue assurance controls and platform.
  • Configuration deployment to reporting productive systemsand DB, revenue assurance platform.
  • Fraud cases investigation and prevention of revenue losses.

Requirements:

  • University degree in Telecom, IT
  • Working experience: 1-2years
  • Russian and Ukrainian (fluently)
  • Technical English (intermediate).
  • PC Skills: professional
  • GSM telecommunication knowledge;
  • Billing system knowledge
  • SQL, Oracle PL/SQL, APEX

ICT Trainee (Kyiv region)

Department
IT
Region
Kyiv region
Responsibilities:

  • Forecasting and budgeting (short-term, long-term):
  • Analysis and reporting of the budget execution;cost forecast in accordance with the on-going projects;
  • Monitoring and analysis of planned expensesexecution:
  • Monitoring and review ofactualization in accordance with the requirements of the project (HW, SW, development, licenses etc.);
  • PRs creation according to plan, PO correctness in line with PRs and forecast
  • Reporting:prepare any kind of weekly, monthly reports (presentations) for: (as exampe) forecast and actual results: actual expenses vs. forecasting vs prev. year vs. plan with comments and explanations.
Requirements:
  • Higher education -  Finance and/or Technicalc and/or Economics
  • English - advanced
  • PC Skills : High-experienced MS Excel user (pivot tables, VBA) - MUST PowerPoint (presentations) – /will be tested - MUST
  • Understanding planning process from the technical needs point of view (HW, SW, development etc.)
  • Basic financial accounting knowledge is very preferable,
  • Common understanding of ERP-systems
  • Problem solving skills
  • Ability to work with big sets of data
  • Positive, open approach, GOOD communication skills, team-player

Leading Database Security Specialist (Kyiv region, Kiev)

Department
IT
Region
Kyiv region, Kiev
Responsibilities:

  • Support existed IS infrastructure (Database Activity Monitoring) and adjust/improve it for IS security needs
  • Execute security monitoring over IS incidents. Develop and maintain list of critical events for monitoring. Collect information from different sources and perform security investigation.
  • Develop and maintain IT/Information security policies, procedures and instructions related to the data & database security. Manage cryptography regulation in the Company
  • Act as a Security Analyst in projects to conduct IS risk analysis and design countermeasures to minimize the risks related to sensitive data leakage and unauthorized modification
  • Control compliance of processes and controls to the Security and international standards requirements such as ISO 27001, PCI DSS and SOX
  • Conduct to overall Information Security Awareness of the Company. Consult employees on the matter of Information and IT Security.
  • Act as a Project Manager in assigned Information Security projects

Requirements:

  • Education: University Degree (IT/Information Security or any other IT related area)
  • Working experience:From 2 to 5 years
  • English (intermediate)
  • PC Skills: Advanced PC user and administrator
  • Practical knowledge of Information Security Management frameworks
  • Good knowledge and working experience of Information Security standards and best practices: NIST/SANS w/p, ISO270xx. Also CobiT, ITIL standards and frameworks
  • Good understanding of DB architectures such as Oracle (Exadata), MySQL, MSSQL and its logging and security configuration aspects. Understanding of Big Data concept
  • Knowledge and experience in designing and applying security controls for different database technologies and using cryptographic mechanisms
  • Practical experience in DAM\SIEM technologies such as IBM Infoshpere Guradium or similar (Imperva, McAffee). Ability to define DB monitoring policies, alerts and reports.
  • Ability to automate processes through usage of different scripting language is plus
  • Good knowledge in IP/GSM networking and overall IT processes. Understanding of SDLC concept
  • Good communication andexcellent reporting skills.
  • Ability to dive into details and study new knowledge. 

Leading IT Security Specialist (Kyiv region)

Department
IT
Region
Kyiv region
Responsibilities:
  • Operation, support and maintenance of Security monitoring infrastructure: SIEM and pre-parsing systems. Continuous improvement of it.
  • Configuration and tuning of security monitoring: design and development of reports and alerts in SIEM.
  • Development of correlation rules and complex logic in SIEM.
  • Regular review of security events and reports. Detection of security issues, describing them in terms of risks and provide recommendation how to mitigate them.
  • Act as an IS incident manager or analytic for the security incidents. Timely detection and reaction to IS events.
  • Ensure compliance of monitoring processes and controls to the Security and standards requirements (ISO, SOX, PCI DSS).
  • Detect vulnerabilities and misconfiguration on the monitored devices. Recommend mitigation activities and consult on the matter of its implementation.
  • Act as an IT Security Analyst in projects to conduct IS risk analysis and design countermeasures to minimize the risks related to sensitive data leakage and unauthorized modification.
  • Act as a Project Manager in assigned Information Security projects.
Requirements:
  • University Degree in IT/Information Security or any other IT related area.
  • From 2 to 5 years of working experience.
  • Language skills:

- English (intermediate);

- Russian, Ukrainian - free .

  • Advanced PC user and administrator.
  • Knowledge and working experience of Information Security standards and best practices: NIST/SANS w/p, ISO270xx, PCI DSS. CobiT, ITIL standards and frameworks understanding to be considered as a plus.
  • Knowledge and experience in designing and applying security controls on different IT and GSM Systems.
  • Practical experience in SIEM technologies: HP ArcSight, RSA EnVision, SPLUNK.
  • Strong knowledge of Vulnerability and Patch Management concepts. Practical experience in using security scanning tools: Nessus, Acunetix, Qualys or similar.
  • Practical knowledge of different OS (*nix and windows-based), DB and Enterprise applications (workflow, ERP, etc.
  • Ability to automate processes through usage of different scripting language such as shell, python, perl, etc.
  • Good knowledge in IP/GSM networking and overall IT processes. Understanding of SDLC concept.
  • Good communication and excellent reporting skills.
  • Ability to dive into details and study new knowledge.

Leading Python Engineer (Kyiv region, Kiev)

Department
IT
Region
Kyiv region, Kiev
Responsibilities:

  • Implementation of software architecture.
  • Participation in innovation software frameworks evaluation and research in accountable area.
  • Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance.
  • Write well designed, testable, efficient code.
  • Ensure designs are in compliance with specifications.
  • Prepare and produce releases of software components.
  • Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
  • Code revision and control.
  • Software products knowledge management.
  • Coaching team members.

Requirements:

  • Education: University - Technical
  • Working experience: More than 3 years in Python Software Development
  • Russian/Ukrainian, Intermediate English.
  • Fluent English is a plus.
  • PCSkills: Advanced user
  • Good knowledge Python, Django, FaneCMS, DjangoCMS, Celery
  • Knowledge HTML/CSS, WSGI, SOAP
  • Knowledge of SQL, understanding of data modeling;
  • Knowledge MySQL, Redis
  • Knowledge GIT, Subversion, Maven, Ant
  • Understanding of networking and internet technologies;
  • UML knowledge and experience, requirements management experience;
  • Team player, easy to communicate, easy to learn, able to work under pressure, able to coordinate activities, prioritize and deliver results.
  • Knowledge of telecom domain, UNIX/Linux systems understanding, Oracle experience, Agile experience – is plus 

Leading System Analyst (Kyiv region)

Department
IT
Region
Kyiv region
Responsibilities:

- Business and Technical Analyse of telecom products:

  • Make analyze of business requirements;
  • Make analyze of current infrastructure and find possible solution for implementation;
  • Prepare specification documents (in according to SOX requirements);
  • Recommend to business solution which will be in compliance with SOX process and match to business and technical sides in a best manner;
  • Recommend alternative flows and presenting the idea to request owner;
  • Investigate new product impact on the existing product catalogue;
  • Organize and manage workshops between business and technical groups;
  • Follow up product after launch: be aware about progress; keeping update product catalogue, verify KPI after product commercial usage;
  • Describe risks and require steps for their elimination; describe possible solution in case risk occurred;
  • Prepare acceptance use cases;
  • Make acceptance of requested functionality.

- Projects Coordination: projects are related to telecom product catalogue:

  • Taking part in project as Project Manager (PM);
  • Preparing project status reports as PM;
  • Preparing project related documents;
  • Be responsible for project plan execution;
  • Be responsible for delivery, resource and budget as PM;
  • Be responsible for project communication as PM;
  • Work with risks;
  • Work with vendors;
  • Be responsible for the product commercial usage.

- Product Management:

  • Technical products’ management (deployed systems, applications and integrated solutions);
  • Making gap analysis between used and implemented system functionality and based on it create proposal for usage;
  • Follow up vendors plans about future product enhancements and communicate it with business and technical teams;
  • Collecting requirements from business and technical sides about needs; discuss them with vendor and plan delivery;
  • Follow up and report customers’ complaints related to product;
  • Make proposal of improvement.

- Learning know-how, using it in business development; presentation to colleagues.

- Reporting:

  • Performing regular reporting in accuracy and quality level;
  • Making presentation about work progress in accuracy and quality level;
  • Making project status presentations.
Requirements:
  • Specialist or master university degree in Information Technology / Computer Science / Economic Cybernetics / Applied Mathematics.
  • Working experience: - 2-4 years experience of business & system analysis, technical requirements preparation, testing, projectproduct management;
  • At least 3 years of technical background;
  • Кnowledge in Telecom OSS/BSS/SMSC/MMSC/IVR/USSD/GPRS technologies;
  • Hands on experience with related systems (such as Billing, CRM, DWH, VAS etc.);
  • Understanding of telecom infrastructure.
  • Fluent English, Ukrainian, Russian.
  • PC Skills:

- Good experience in using Microsoft Project (Server);

- Knowledge and experience of working with UML;

- Good experience in office automation SW tools.

  • Specific knowledge/experience areas:

- Having strong self confidence;

- Easy adaptable for the business strategy changes;

- Good communication skills in both verbal and writing;

- Open for communication with internal / external customers;

- Ability for analytical and solution/result oriented thinking;

- Effective time management;

- Working on multiple tasks in parallel;

- Proactive;

- Possibility to work under press and stress.

Messaging Service Platforms Operation and Maintenance Engineer (Kyiv region, Kiev)

Department
IT
Region
Kyiv region, Kiev
Responsibilities:

  • Providing fail-safe operation and maintenance of Messaging Service Platforms. Ensure the target quality and availability of Messaging Service Platforms according to the operations scorecard level.
  • Providing 2nd level support to internal and external customers. Sharing information with 3rd level support.
  • Messaging Service Platforms changes implementation and integration of new solutions. Basic analysis of technical part for VAS-related projects.
  • Participation in operational and business processes improvement, platforms and services monitoring improvement and security hardening.
  • Service platforms configuration, IP and SS7 network configuration changes that are related to Messaging Service Platforms. New hardware installation and configuration, maintenance of the existing hardware.

Requirements:

  • University Degree – Area Telecommunication Engineering , Information Technologies or Computer Science
  • Working experience: 2 years
  • Fluent in Russian and Ukrainian,
  • Intermediate in English, reading, writing and speaking
  • PC Skills: Advanced Microsoft Windows desktop and Linux desktop (Ubuntu or Fedora) user skills
  • Good knowledge of GSM networking principles is a must;
  • Good knowledge of SS7 stack of protocols (SCCP, TCAP, MAP, MTP) is a must;
  • Good knowledge of IP stack of protocols (TCP, UDP, IP) is a must;
  • Basic SQL knowledge is a must;
  • Basic RedHat Linux administration skills is a must;
  • Basic Shell scripting experience (SH, Bash) is a must;
  • Basic MySQL DBMS administration experience is a plus;
  • Basic Glassfish, ActiveMQ, Nginx, Keepalived, Postfix  administration experience is a plus;
  • Knowledge of principles of DNS, MTA work is a plus;
  • Basic work experience with orchestration and automation tools is a plus Cobbler, Ansible, Jenkins);
  • Programming knowledge is a plus (Java, Python, Perl).

Senior Java Engineer (Kyiv region, Kiev)

Department
IT
Region
Kyiv region, Kiev
Responsibilities:

  • Definition of new/current software architecture; supervision of development activities.
  • Innovative software frameworks evaluation and research in accountable area.
  • Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance.
  • Write well designed, testable, efficient code.
  • Ensure designs are in compliance with specifications.
  • Prepare and produce releases of software components.
  • Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
  • Code quality control and revision/update.
  • Software products knowledge management.
  • Coaching team members.

Requirements:

  • Education- University (Аrea Technical)
  • Working experience:More than 5 years in Java Software Development.
  • Russian/Ukrainian, Intermediate English. Fluent English is a plus.
  • PCSkills: Advanced user
  • Good knowledge Java, JEE, OSGI, JaxB, JaxWs
  • Good knowledge Camel, Spring, JMS, JNDI, Vaadin, Jersey
  • Knowledge of SQL, understanding of data modeling;
  • Good knowledge Oracle, MySQL, HBase
  • Knowledge JavaScript frameworks (AngularJS)
  • Good knowledge GIT, Subversion, Maven, Ant, CI Jenkins, Grunt
  • Understanding of networking and internet technologies;
  • UML knowledge and experience, requirements management experience;
  • Team player, easy to communicate, easy to learn, able to work under pressure, able to coordinate activities, prioritize and deliver results.
         Good to have:
  • Knowledge of telecom domain, Software development project management experience, Development team management, UNIX/Linux systems understanding, Oracle experience
  • Agile experience.

Service Control Centre Engineer (Kyiv region, Kiev)

Department
IT
Region
Kyiv region, Kiev
Responsibilities:
  • Checking and reporting all System failures (Servers, DB, Billing and VAS Platforms, etc).
  • Technical support of internal users.
  • Technical support of billing and VAS processes.
Requirements:
  • Bachelor, Specialized (Diploma) in IT/Telecommunications.
  • English (intermediate).
  • PC Skills: - ОS Windows, Unix.
  • Oracle, SQL basic knowledge;
  • Unix basic knowledge;
  • GSM basic knowledge;
  • Network technologies basic knowledge.

Web and e-Commerce Channels Management Expert (Kyiv region)

Department
IT
Region
Kyiv region
Responsibilities:
  • To manage, develop and improve WEB and e-Commerce channels inline with Company strategyincluding Customer Experience management of these channels.
  • To revise/develop and set up KPIs for WEB and e-Commercechannels.
  • Regular analysis and control of WEB and e-Commerce channels KPIs, foreseeing possible and discovering existing deviations between actual indicators and planned KPIs, making proposals and implementing measures in order to prevent possible and eliminate deviations to reach planned KPIs.
  • To analyze WEB and e-Commerce channels data and their dynamic. To detect sharp deviations in dynamics and reveal their reasons. To study customer’s usage behavior. To provide recommendations and implement changes to improve customer experience in WEB and e-Commerce channels.
  • To analyze customers’ feedback and complaintsonWEB and e-Commerceprovided via all the channels. To provide recommendations and implement changes to improve WEB and e-Commerce channels experience.
  • Customer’s journeys mapping for WEB and e-Commercechannelsby taking into account the needs of different customer segments.
  • To control necessary updates are implemented to WEB and e-Commercechannels in time to ensure that all new products/services and changes to existing products/services are available in WEB and e-Commerce.
  • To search, analyse and provide recommendations on implementation of solutions for improvement of customer experience in WEB and e-Commercechannels .To initiate and manage projects on implementation of solutions. To participate in tendering and contracting processes (inclusive of but not limited to creating business requirements, vendors’/contractors’ proposals evaluation and scoring, contract development, testing).
  • To test and monitor competitors’and other markets  companies’ products and customerexperience in WEB and e-Commerce channels to reveal best customer experience examples and provide recommendations on their incorporation into Company’s WEB and e-Commercechannels.
  • To initiate (by request) demands on researches of customer experience in WEB and e-Commercechannels. To analyze research reports. To provide recommendations and implement changes to improve customer experiencein WEB and e-Commercechannels.
  • To ensure WEB and e-Commercechannelsare simple, consistent and personalized, have high usability and optimum functionality, information in WEB and e-Commercechannelsisconsistent, understandable and transparent.
  • To control policy, rules, standards (inclusive style and tone) of communication are followed up by all business ownersin WEB and e-Commercechannels.
  • To analyze impact of marketing activities on WEB and e-Commercechannelsand their KPIs.
  • To carry out WEB and e-Commercechannelsperformance reports  on daily/weekly/monthly basis.
  • To control digital agency work (on creating promo sites, applications, etc).
  • To control advertising campaigns in Internet (including but not limited to banner and context advertising, advertising of new formats, advertising in social networks).
Requirements:
  • Education: University (Degree)- Economics / Marketing / Technical science
  • Working experience: 5+ years at digital agency or at digital department
  • Russian, Ukrainian, English - Fluent
  • PC Skills: Advanced user Excel, MS Project, MS Visio, Power Point,
  • Project management
  • Google analitycs & yandex.metrica metrics and interfaces
  • Digital advertising (campaigns) metrics
  • HTML
  • SEO
  • Metrics of social networks
  • Creative/digital brief creation
  • Customer oriented
  • Strong analytical skills
  • Strong communication skills
  • Attention to details
  • Result & quality oriented
  • Proactive, self-motivated
  • System thinking
  • Team player
  • Effective time management, high level of self-organization, planning
  • Flexible, able to work in changing and stressful environment
  • Honest and open
  • Out-of-the box thinking
  • Interested in tech novelties, fond of advanced gadgets and applications
  • Active user of WEB and new media channels


Department : Legal

Leading Legal Advisor (Kyiv region)

Department
Legal
Region
Kyiv region
Responsibilities:
  • Provisioning of comprehensive legal support of operational business activity of the Company, inter alia:
  1. Legal analysis, support and consulting regarding legal issues on business of the Company and its organisation;
  2. Drafting legal memos/opinions for business needs of the Company;
  3. Legal analysis, support and consulting in fields of title, lease, commercial relations, relations with public bodies etc;
  4. Analysis and legal evaluation of the Company agreements, including international economic contracts, agreements on national/international interconnect, roaming;
  5. Сoordination of the company activity in its relations with authorities regarding state regulatory activity issues, including National Commission for the State Regulation and Informatization, Ukrainian State Centre of Radio Frequencies, inter-operators institutions, etc;
  6. Following of the most complicated cases: complaints (requests) of subscribers (individuals and legal entities), requests from the law enforcement agencies and advocates;
  7. Legal analysis, support and consulting in field of labor and organizational relations in the Company, namely: development and approval of job descriptions, orders, protocols, personnel regulations, etc; - Preparing and conducting the trainings for Company staff on legal issues;
  8. Drafting a presentations for management or employees on legal issues/projects.
  • Monitoring and analysis of legislation in force and work regarding familiarization of employees with regulatory legislative acts, which concern their activity, and also with the changes in legislation.
  1. Representation of the interests of the Company in the courts, law enforcement, state executive service etc. 
  2. Analysis and confirmation of internal official documents.
Requirements:
  • University degree in Law.
  • Minimum 2 years on the analogical position in an international company. Experience in telecommunication/IT is a plus.
  • Knowledge, practical skills and experience in all areas of law relating to matters within the competence of the department.
  • Understanding of company business interests and the approaches to ensure and support them in law area.
  • Strong presentation drafting skills.
  • Hard working, able to manage numerous challenging work assignments simultaneously under deadline pressure in a fast-paced environment.
  • Excellent analytical skills, logical thinker, able to drill down to details.
  • Excellent communication and negotiation skills. Strong desire to learn and succeed.
  • Ability to think strategically.
  • Team player with the ability to work well with internal legal colleagues, outside legal advisors, and business clients cooperatively and efficiently.
  • Excellent decision-making and problem-solving skills and good judgment.
  • Able to anticipate potential problems and develop mitigation strategies in advance, and to identify legal issues in negotiations and agreements and escalate as needed.
  • Flexibility and willingness to work on a broad variety of legal matters.
  • Language skills:
  1. Ukrainian, Russian – fluent (official style);
  2. English – upper intermediate.
  • PC Skills:
  1. MS Office: Outlook, Word, Excel, PowerPoint, Liga.

Leading Regulatory Strategy Specialist (Kyiv region, Kiev)

Department
Legal
Region
Kyiv region, Kiev
Responsibilities:

  • Analysis of the European experience of Telecom regulation, corresponding Directives, Recommendations and frameworks;
  • Analysis of the relevant markets and competitors:
    • Finding the competition grounds
    • How competitors act in terms of consumer offers, consumer rights, data protection, informing consumers etc.
    • Defining the needed regulatory changes to realize the Company regulatory strategy
    • Proposing regulatory remedies if competitive breaches exist
    • Applications to the authorities for the anti-competitive behaviors of the competitors
  • Operational Interaction and development Regulatory Relations with Governmental Bodies
    • Providing necessary information by request
    • Monitoring and Directing the legislative changes for telecom market
  • Operational Interaction and development Regulatory Relations with other Institutions (non-governmental organizations – NGOs,  (TELAS, American Chamber of Commerce, European Business Association etc) and world business and governmental institutions  (ITU, EU, WTO, GSMA, BEREC etc)aimed  to create positive Company image, to voice and lobby Company interests:
    • Membership (if provided)
    • Relations network building
    • Information exchange
    • Presenting Company and its advantages 

Requirements:

  • University degree - Marketing, Telecom, Legal.
  • Working experience: 3-5 years in the area of regulation, interaction with government officials, competitive law. Relevant industry experience is a plus.
  • Ukrainian – fluent (official style)
  • Russian - fluent
  • English – intermediate
  • PC Skills: MS Office: Outlook, Word, Excel, PowerPoint, Liga, SAP
  • Telecommunication market regulation;
  • Competition law;
  • Market research;
  • Understanding telecom business;
  • Basic knowledge of macroeconomic processes, identification, modeling skills, etc.;
  • Basic knowledge of ways to protect and support the business interests of the company in the regulatory sphere due to macroeconomic changes;
  • Responsibility, sense of purpose, proactivity, self-motivation

Senior Site Management Legal Advisor (Kyiv region, Kiev)

Department
Legal
Region
Kyiv region, Kiev
Responsibilities:

  • Taking part and control the development of the unit’s documents.
  • Checking contract documents delivered by contractors/ vendors.
  • Site contracts prolongation control and support.
  • Site contracts optimization coordination.
  • Criminal cases proceeding due to thefts/damages caused on sites.
  • Control over in-time insurance compensation over criminal cases handling by team.
  • Interests defending in courts relating to sites retention and other legal issues solving related to unit scope.
  • Providing quality legal support on any legal issues within unit framework.
  • Make up legal conclusions, opinions on raised subjects and taking part in practical solving.
  •  Coordination and evaluationof the legal work done by contractors/vendors legal service.
  •  Make up reports for management and other needs.
  • Initiating of the proposals and changes required for team work improvement and optimization.
  • Budget responsibilities take care in frame of functional responsibilities.
  • Legal affairs projects leading and coordination relating to legal affairs scope.
  • Maintain the studying of the contractors.
  • Collaboration with state and local authorities related to site management legal affairs scope.
  • Taking part in RFPs and tenders preparation related to site management.
  • Participation in cross-functional projects affecting company procedures optimization, sites retention and budget efficiency.
  • Involvement into key important tasks solution related to site management and operation.
  • Coordinate the communication flows between Mobile Network and Corporate Regulatory and Legal Affairs.
  • Preparation and control over the execution of income contracts for the placement of sites of the mobile network.
  • Preparation and control over the execution of contracts for the placement of sites with other mobile operators.
  • Make up high-gradepresentations on team results progress.
  • Initiating teamwork optimization and advising on processes improvement as well as its implementation.
  • Manages team legal activities on behalf of team manager in his absence.

Requirements:

  • Education: University (Degree) - Law
  • Working experience:5 years for external candidates. According to performance for internal candidates
  • Ukrainian, Russian- free,
  • English-Excellent
  • PC Skills: PC advanced user (MS Excel, Word, Outlook, Power Point, Liga Zakon)
  • Excellent knowledge of law: Civil, commercial, criminal, procedure and practical deployment. Excellent communication skills
  • Stressful atmosphere work ability
  • Excellent business correspondence writing skills
  • High analytical skills
  • Ability to work overtime
  • Business trips readiness
  • High decision making skills

Department : Marketing

Campaign Management Modelling Expert (Kyiv region, Kiev)

Department
Marketing
Region
Kyiv region, Kiev
Responsibilities:

Operational

  • Set complex campaigns in CMS (Inbound, ED, MD), control over fulfillment process, prepare analytical reports.
  • Response collection and Post-analysis of marketing campaigns using Business Intelligence tools
  • Follow up and report customers’ complaints related to CMS usage. If there is a large number of complaints, modify business logic of the companies.
  • Analysis of CMS campaigns response rate

CMS Management and Development

  • Collecting requirements from business about their needs on CMS;
  • Making gap analysis between used and implemented system functionality and based on it create proposal for usage;
  • Follow up TTECH plans about future CMS enhancements and communicate it with business teams
  • Automation of complex companies that are performed through the CMS, using existing SQL tools that works with a large data sets (DWHDM) 
  • Recommend to business solution which will be match to business and technical sides in a best manner;
  • Organize and manage workshops between business and technical groups;
  • Describe risks and require steps for their elimination; describe possible solution in case risk occurred
Requirements:
  • Education: Degree in IT, Marketing / Customer Service
  • Working experience: 5+ years
  • Language skills: English upper-intermediate
  • PC skills: Very good MS Office application knowledge, Advance DB & SQL working experience.
  • Reporting experience, work experience with information systems and CRM systems.       
  • Client experience systems automation.

Corporate Solution Expert (Kyiv region, Kiev)

Department
Marketing
Region
Kyiv region, Kiev
Responsibilities:

Management and support of existing services or full direction of services:

  • regular analysis and control of services usage (inclusive by means of special tools/systems), carrying out performance reports  on daily/weekly/monthly basis;
  • testing and controlling existing services, discovering bugs and shortcomings and applying in-time measures to eliminate them;
  • initiating and implementing changes to services (inclusive functionality and design) in order to provide them in the best possible quality subscribers;
  • developing, executing and controlling  CMS, sales channels and other promotional campaigns to increase the number of users and stimulate  the usage;
  • tracking subscriber’s feedbacks and complaints, , initiating and implementing measures targeted to improve end user experience and taking actions to prevent subscriber’s complaints;
  • creating customized complex solutions for corporate clientsbased on existing services including feasibility analyses for economic and technical part.
  • effective interacting with partners companies
  • supporting Customer and TouchPoints including sales channel info, POSM and other necessary documents/ materials
  • support with all legal documentsnecessary for supportof services, solutions, campaigns
Developing new services, and features:
  • monitoring national and international telecom markets,  monitoring and analyses of corporate clients requests, searching for new market opportunities and generating new ideas for services development in line with the targets of Corporate business Functional Group;
  • creating product roadmap for responsible  product direction
  • product idea creating and approval inclusive of analysis of current situation on the market; detailed business case and detailed product design (functional) requirements  - CID; analysis of risks; product marketing mix and other;
  • in case the new product/service requires purchasing a new hardware and/or software and/or 3rd party services,  - participating in creating and approving RFP (request for proposal), analyzing proposals of potential vendors as for product/service functionality, participating in creating and signing a contract with a chosen partner;
  • supervising and controlling execution of a project according to a project time plan;
  • performing end user test to ensure a new solution /service design and functionalities are fully in-line with the requirements;
  • supporting Customer and TouchPoints info, POSM and other necessary documents/ materials creation and ensuring correctness before launch
  • promotion and sales information maintenance
  • participate in Marketing briefs creation
  • developing research briefs; controlling creative materials development;
  • support with all legal documentsnecessary for service launch and supportof services, solutions, campaigns


Requirements:

  • Education: Higher - Technical science/ Economics
  • Working experience: 5 years
  • Fluent English speaking
  • Literate written English, Ukrainian, Russian
  • PC Skills:Advanced user Excel, MS Project, MS Visio, Power Point, and other
  • GSM basic
  • Project & product management (telecom/mobile/IT)
  • Consumer promotion development
  • Marketing communication and research
  • Marketing mix management
  • Consumer insights

Junior USSD and IVR Channels Customer Experience Management Specialist (Kyiv region, Kiev)

Department
Marketing
Region
Kyiv region, Kiev
Responsibilities:

  • To manage, develop and improve Customer Experience in IVR and USSD channels in line with CEM strategyof the Company.
  • To revise/develop and set up standards/SLA/KPIs for IVR and USSD channels.
  • Monitoring perfomance of USSD and IVRchannels.
  • To developUSSD and IVR channels’ roadmaps.
  • To constantly track and analyze USSD and IVR data and their dynamic. To detect sharp deviations in dynamics and reveal their reasons. To study customer’s behavior while using USSD and IVR channels. To analyze customers’ feedback and complaints. To provide recommendations and implement changes to improve customer experience in USSD and IVR channels.
  • To analyze customers’ feedback and complaintson USSD and IVR channels. To provide recommendations and implement changes to improve customer experience in USSD and IVR channels.
  • Participate customer’s journeys mapping process for USSD and IVR by taking into account the needs of different customer segments.
  • To timely implement necessary updates to IVR and USSD channels to ensure that all new products/services and changes to existing products/services are available in the channels (i.e. information, possibility to activate/deactivate a service etc).
  • To search, analyse and provide recommendations on implementation of technical solutions for improvement of customer experience in USSD and IVR channels. To initiate and manage projects on implementation of technical solutions. To participate in tendering and contracting processes (inclusive of but not limited to creating business requirements, vendor proposals evaluation and scoring, contract development, testing).  
  • To test and monitoring competitors’ USSD and IVR channels to reveal best customer experience examples and provide recommendations on their application into Company’s USSD and IVR channels.
  • To ensureUSSD and IVR channels are simple, consistent and personalized, easy to use, have high usability and optimum functionality, information in USSD and IVR channels is understandable and transparent.
  • To control policy, rules, standards (inclusive style and tone) of communication with different customer segments are followed up by all business ownersof the Company.
  • To approvetexts and scriptsfor USSD and IVR channels.
  • To analyze the impact of marketing activities on USSD and IVR channels and channels’ KPIs.


Requirements:

  • Education: University (Degree) - Technical science (Applied System Analysis, Mathematical modeling)  
  • Working experience:0.5+ years
  • Russian, Ukrainian, English - Fluent
  • PC Skills: Advanced PC user: MS Word; Excel; Power Point; MS Project; Visio; Access; DWG viewer 
  • Project Management
  • Сustomer insights(preferable)
  • Customer oriented
  • analytical skills
  • communicational skills
  • attention to details
  • result & quality oriented
  • proactive, self-motivated
  • system thinking
  • team player
  • effective time management, high level of self-organization, planning
  • flexible, able to work in changing and stressful environment
  • honest and open
  • out-of-the box thinking 

Leading Product Management Specialist (Kyiv region, Kiev)

Department
Marketing
Region
Kyiv region, Kiev
Responsibilities:

  • Product/ Service Lifecycle management:
    • Planning, analysis, design and creation of Content Services and Products portfolio and Partners to reach objectives (in terms of revenue, usage, penetration, etc.) and providing customer acquisition and retention;
    • Successful implementation of a full lifecycle of none branded content & partner services (carried services) and branded responsibility category (Music, Game, Info etc….);
    • Project management and product development with CM – VAS Unit, Content Providers, Content Aggregators and Application providers. Settlement the service and product tariffs. Providing CURE and Training teams with written materials, presentations about services, including FAQ, service positioning and key highlights; 
    • Decision on service & product termination / improve if needed.
  • Partnership management:
    • Preparation of Request for Proposal for the potential partner’s solutions for both branded or carried content services and realization of related tenders;
    • Analysis of partners’ proposals or Content /Service provider and negotiations with content providers to provide services, negotiations and partner acquisitions project agreement finalization;
    • Brief and together with contracting, legal, tax department organization of legal support for contracts to be concluded (for related product, project, advertisement,);
    • Account Manager role for external 3rd Party Content Partners for which he/she is in charge;
    • Partners and Products target determination (Usage, revenue, etc.) and budgeting for all content services and partners operations.  Branded Services and Partners Revenues and Expenses are separately; 
    • Evaluation of Partners operational results, their comparison with the objectives and plans, implementation of necessary actions if a deviation exists;
    • Relationship management between the partner and the operator and revenue sharing process. Successful implementation of financial settlements fulfilling according to Financial Department request;
    • Confirmation and control of monthly certificates prepared by Finance Department to each partner which is subject of revenue share.
  • Operational analysis and activities:
    • Benchmarking of VAS on other operators and analysis of local VAS Market and competitors for shaping the midterm tactical and long term decisions & strategies;
    • Evaluation and feasibility analysis for a new Content service or product idea provided by customer segments, partners or segment itself, getting of official approval for the go/not go decision in Product Management Division for the service/product after making the financial feasibility;
    • Analysis of statistical data for branded and none branded (carried) services and implementation of these data results for effective Content Services Product Management  with periodical monthly reports for Revenue, ARPU, Usage and Penetration KPI`s for each service and category;
    • Monitoring  results from the planned campaigns & events and actions with partners;
    • Development and implementation of additional  events to achieve targets (inclusive of product/service promotion campaigns);
    • Creation and management of VAS usage increasing campaigns if necessary in parallel to other segment campaigns;
    • Content Management: decision, gather, creation and usage of hot market content, track and offer of hot content through branded or none branded services;
    • Confirming lifecell brand usage on Partners services for the managed Partners under account management topics. Approval of communication materials of partners (printed materials, Internet texts, visuals, radio jingles, TVCs) and content services logic; development and execution control of launch support activities for partners services.

Requirements:

  • Education - University (Degree) - Business / Economy / Telecom Engineering
  • Working experience:5+ Years
  • English – Advanced +
  • Ukrainian & Russian - fluent
  • PC Skills:MS Office, SAP,
  • Knowledge of Ukrainian Content & VAS Market Dynamics; Deep knowledge of business principals and revenue sharing models;
  • Project & Product management (telecom/mobile applications development vendor);
  • Partner Management for Content / VAS projects;
  • Multitasking and Multiple Projects Management Capability with different Partners

Loyalty and Up-sell Expert (maternity vacancy) (Kyiv region, Kiev)

Department
Marketing
Region
Kyiv region, Kiev
Responsibilities:

  • Coaches, and support less senior colleagues, shares experience, can supervise if necessary
  • Review and analysis of the Division business results, comparison of results with marketing plan and external marketing trends.
  • Planning and launching the marketing activities (Campaigns launches) to achieve the business targets together with respective internal counterparties:
  • Pricing cases modelling including data mining and analysis;
  • Technical requests creation;
  • 1to1 campaigns: upsell, cross-sell, churn prevention;
  • Refill stimulation;
  • Customer complains control and solution.
  • Automation of complex campaigns
  • Evaluation of Campaigns results in all areas (financial, customer, etc), propose acts to improve it in case of need.
  • Analysis of technical capability of campaign management systems (CMS, UPE, telesales etc).
  • Provide technical requirements for development of campaign management systems (CMS, UPE, telesales etc).
  • Сoordination of cross-projects to optimize business processes of campaign launch: improvement and testing new functionality of CM systems(CMS/UPE).
  • Participation in the implementation and development of new SM platforms / systems.
  • Interaction with internal counterparties to launch 1o1 campaigns. Launch and automation of campaigns ordered by internal counterparties. Development of proposals to improve campaign performance.

Requirements:

  • University degree (Marketing, economics, mathematics etc)
  • Working experience:5+ years
  • Russian, Ukrainian – fluent
  • English intermediate
  • PC Skills:PC advanced user skills, Oracle SQL, business object, CMS, Excel
  • Strong analytical skills and abilities.
  • Strong communication skills and abilities

SMS Texting Specialist (Kyiv region, Kiev)

Department
Marketing
Region
Kyiv region, Kiev
Responsibilities:

  • Development of a unified methodology for writing SMS text for lifecell clients and control of its use.
  • Writing SMS texts when launching new lifecell products / services, changing service conditions, conducting targeted campaigns, etc. Coordination and launch.
  • Participation in the development of the customer's target customer journey when using lifecell services, contact with points of sale / service
  • Initiation and participation in research on the experience of clients receiving SMS text messages from lifecell
  • Monitoring the level of satisfaction of SMS clients by messages received from lifecell. Initiating and monitoring the implementation of the necessary changes
  • Conduct analysis of the effectiveness of SMS text using the lifecell, in relation to the accomplished objectives
  • Participation in cross-functional groups, as an expert in writing and managing the use of SMS messages
  • Development and support of the contact policy for the use of SMS messages
Requirements:

  • Education: University (Bachelor, Master) - Philology, Marketing, Journalism, Economics
  • Working experience: 2 yearsand more
  • Intermediate English
  • Literate written Ukrainian and Russian
  • PC Skills: Advanced MS Office user (MS Word, Excel, Power Point)
  • Writing skills for advertising service campaigns (SMS, promotional message (SMM, Context), advertising / information posts in social networks, etc.).
  • Experience in calculating the cost-effectiveness of targeted advertising campaigns (CPC, CTR, PPC, etc.) and SMS messages (take rate, response rate, ROI, etc.)

Эксперт по разработке и управления контентом (Kyiv region, Kiev)

Department
Marketing
Region
Kyiv region, Kiev
Responsibilities:

  • Development of a unified methodology for writing SMS text for lifecell clients via SMS, IVR, USSD, Self service (My lifecell, VIVR), agreement with process participants, and control over its use.
  • Organization of the process of preparing and agreeing texts for channels SMS, IVR, USSD, Self service (My lifecell, VIVR)
  • Development, coordination and control of SLA compliance in the preparation of texts for SMS, IVR, USSD, Self service (My lifecell, VIVR)
  • Writing texts for SMS, IVR, USSD, Self service (My lifecell, VIVR) when launching new lifecell products / services, changing the terms of service provision, conducting targeted campaigns, etc.
  • Participation in the development of the customer's journey when using SMS, IVR, USSD, Self service (My lifecell, VIVR)
  • Initiating and participating in research on the experience of clients interacting with SMS, IVR, USSD, Self service (My lifecell, VIVR)
  • Control of customer satisfaction with texts on SMS, IVR, USSD, Self service (My lifecell, VIVR). Initiating and monitoring the implementation of the necessary changes
  • Conduct an analysis of the effectiveness of texts using lifecell on SMS, IVR, USSD, Self service (My lifecell, VIVR), in relation to the accomplished goals
  • Participation in cross-functional groups as an expert in writing and managing texts using SMS, IVR, USSD, Self service (My lifecell, VIVR)
  • Development and maintenance of contact policy
  • Monitoring compliance with the agreed tone of communication in the channels of SMS, IVR, USSD, Self service (My lifecell, VIVR).
Conditions:

  • Education: University (Bachelor, Master) - Philology, Marketing, Journalism, Economics
  • Working experience: 5 yearsand more
  • English - Upper intermediate
  • Literate written Ukrainian and Russian
  • PC Skills: Advanced MS Office user (MS Word, Excel, Power Point)
  • Writing skills for advertising service campaigns (SMS, promotional message (SMM, Context), advertising / information posts in social networks, etc.).
  •  Experience in calculating the cost-effectiveness of targeted advertising campaigns (CPC, CTR, PPC, etc.) and SMS messages (take rate, response rate, ROI, etc.)

Department : PR

Leading PR Specialist (Kiev, Kyiv region)

Department
PR
Region
Kiev, Kyiv region
Responsibilities:

  • Active participation in creation and realization of communication strategy of the company
  • Management of sponsorship and charity projects and public events
  • Project management of corporate social responsibility activities
  • Conducting projects on creation of various products of the company (videos, social reports etc.)
  • Commenting on issues related to the company’s activities for various media sources 
Requirements:

  • Education: University (Degree)
  • Working experience: 2 + years
  • English – upper intermediate
  • PC Skills: Advanced PC user, MS Office (Word, Excel, PowerPoint, SharePoint, Project) active user, SAP system user
  • Position requires strong communication and organizational skills, project management experience and ability to manage a row of different tasks simultaneously.

PR Expert (Kyiv region, Kiev)

Department
PR
Region
Kyiv region, Kiev
Responsibilities:

  • Work on creating of company’s news: 
  • Finding the news courses inside the company and creating informational flow around them via tight cooperation with other departments of the company.
  • Turning inside information into public news via press-releases and via individual pitching of the journalists.
  • Writing texts of press-releases, their approval with the owners of the information and with top-managers of the company.
  • Control over distribution of press-releases according to the database of media, monitoring of media and analyses of publications based on this. 
  • Preparation of texts for company’s news section on the official site.
  • Preparing comments on media requests regarding marketing activities, trends and statistics of the company, supporting launch of new tariffs, campaigns, etc., creating “stories” for journalists.
  • Placement of announcement on behalf of the company regarding changes in serving clients.
  • Distribution of information on company’s achievements, changes, innovations in the regions in the framework of support of regional marketing.
  • Organization of PR support for various departments: marketing, Mobile Network, HR and Cure&Sales teams. 

Requirements:
  • University Degree in PR/ Journalism/ Philology;
  • Minimum 4 years in the area of PR, journalistic. Relevant industry experience is a plus.;
  • Experience of work as PR manager in business company;
  • Experience of cooperation with the media, good connections with telecom journalists are welcomed;
  • Ability to work with the media, establish information drives, and evaluate their interest to the media;
  • Profound skills in oral and visual presentations;
  • High level writing skills in three languages, e.g.: interview, news columns;
  • Experienced PC user;
  • Fluency in writing and oral English.

 

Department : Procurement / Supply chain

Commercial Procurement Specialist (Kyiv region, Kiev)

Department
Procurement / Supply chain
Region
Kyiv region, Kiev
Responsibilities:
  • Supplier relationship management
  • Market monitoring for goods/services alternatives research
  • Suppliers evaluation
  • Commercial negotiations with Suppliers
  • Tenders / Biddings conduction
  • Contract follow-up
  • Communication with Tax Planning on tax optimization
  • Assuring of all the payments and permissions to be done before arrival of goods\services
  • Checking of budget limits before purchasing
  • Reporting (weekly reports, monthly reports, reports upon request etc.)
  • Tenders / Bidding database fulfillment
  • Procurement Procedure follow-up
Requirements:
  • Higher Education (Economics, Marketing)
  • Working experience: 1- 2 years
  • Experience in negotiating, bidding, tender processing, analytical and reporting work.
  • Strong knowledge of Marketing and Sales sphere.
  • Fluent English
  • PC Skills: SAP R/S skills, MS Office applications: Outlook, Word, Excel, Power Point. Effective work in Internet

GSM Procurement Expert (Kyiv region, Kiev)

Department
Procurement / Supply chain
Region
Kyiv region, Kiev
Responsibilities:

  • Establishing and maintaining strong relationships with suppliers.
  • Vendors searching and evaluation.
  • Meetings and negotiation with vendors.
  • Vendors open issues follow-up and timely resolving or escalation.
  • Conducting tenders:
  • Making market research for services and goods for lifecell;
  • Preparation of tender documentation (RfP. RFQ, etc.);
  • Negotiation about price and delivery terms according to lifecell’s purchase policy;
  • Analysis of tender information;
  • Tender/Bidding processing (comparative table preparation, data collecting, results confirmation and communicating, tender/bidding closing);
  • Tender results analysis (including Cost of Ownership, alternative scenarios)
  • Preparation of resolution documents for Procurement Committee and Supervisory Board approval; presenting to management
  • Contract follow-up: 
  • Price lurking;
  • Contract Request preparation, requestand follow-up its timely registration and signing from Contract Management Unit;
  • Contract negotiation coordinating and control;
  • Preparation of brief contract presentation;
  • Agreeing budget related issues with Business Requestor;
  • Evaluate possible risks and find the ways for its minimization;
  • Purchase Orders creation in SAP and sending it upon approval by the Management to the vendors in frames of internal client’s budgets and Annual Procurement Plan;
  • Delivery control and reporting; 
  • Control of timely and accurate Finance documents processing in ERP
  • Request for Payment initiation and preparation of all documents required for paymentaccording to Accounting and Treasury requirements;
  • Informing the requestors about all progresses of purchasing stages;
  • Controlling execution of signed contracts in the bounds of contract terms and within PC\BoD approved frames;
  • Control of submitted Financial documents correctness and forwarding them to another Company functions for processing, Control of timely and accurate Finance documents processing in ERP
  • Reporting (weekly reports, tender reports, purchases and contracts status reports, reports upon request etc.).
  • Planning
  • Annual Procurement Plan preparation
  • Cash flow planning and submitting to Treasury Department to ensure timely payments
  • Participation as a team member or a project manager in the development of new projects and procedures
  • Transfer work skills and experience to other team members within unit
Requirements:

  • University degree (Area - Telecommunications/Economics/ Engineering)
  • Working experience:Minimum 5 years in the area of Procurement/Telecom.Relevant industry experience is a plus.
  • Ukrainian – fluent (official style)
  • English –fluent
  • PC Skills: MS Office: Outlook, Word, Excel, PowerPoint, MS Project, Effective work in Internet, SAP skills
  • Able to act as a liaison between the procurement unit and other departments, vendors and internal clients.
  • Familiar with a variety of the GSM concepts, practices, and procedures.
  • Analytical, problem-solving and multitask skills
  • Excellent time management and organizational skills
  • Ability to successfully manage large complex technical contracts
  • Strong interpersonal and cross-cultural communication skills and adaptability to multicultural environment
  • Able to produce advanced presentation for the management
  • Ability to understand and negotiate procurement projects to get the best price offer and the best terms and conditions in agreement
  • Strong teamwork skills with ability to establish relationships and work collaboratively across all business units
  • Ability/readiness to work in ERP systems and to understand all restrictions and benefits of ERP system
  • Understanding of business processes and ability to assist within functional units
  • Ability to comply with internal procedures and regulations of the company
  • Understanding of competitive business environment in telecommunication industry

 

IT Procurement Leading Specialist (Kyiv region)

Department
Procurement / Supply chain
Region
Kyiv region
Responsibilities:

  • Establishing and maintaining long-term relationships with suppliers.
  • Vendors searching and evaluation. Meetings and negotiation with vendors.

Conducting tenders:

  • Making market research for services and goods for lifecell;
  • Preparation of tender documentation (RFP, RFQ, etc.);
  • Negotiation about price and delivery terms according to lifecell’s purchase policy;
  • Analysis of tender information; Tender/Bidding processing and results analysis;
  • Preparation of resolution documents for Procurement Committee and Supervisory Board approval; presenting to management
Contract follow-up: 

  • Contract Request preparation, request and follow-up its timely registration and signing from Contract Management Unit;
  • Contract negotiation coordinating and control;
  • Preparation of brief contract presentation;
  • Agreeing budget related issues with Business Requester;
  • Evaluate possible risks and find the ways for its minimization;
  • Delivery control and reporting; 
  • Request for Payment initiation and preparation of all documents required for payment according to Accounting and Treasury requirements;
  • Controlling execution of signed contracts in the bounds of contract terms and within PC\BoD approved frames;
  • Reporting (weekly reports, tender reports, purchases and contracts status reports, reports upon request etc.).
  • Participation in Annual Procurement 
Requirements:

  • University degree (Telecommunications/Economics/Engineering/IT).
  • 2-5 years of experience inarea of Procurement/Telecom/IT. Relevant industry experience is a plus.
  • MS Office: Outlook, Word, Excel, Power Point. SAP skills is a plus.
  • English - Advanced level.
  • Strong analytical skills.
  • Working knowledge of procurement process.
  • Basic IT infrastructure components knowledge.
  • Ability to produce advanced presentation for the management.
  • Ability to successfully manage large complex technical contracts.
  • Ability to understand and negotiate procurement projects to get the best price offer and the best terms and conditions in agreement.

Junior GSM Procurement Specialist (Kyiv region, Kiev)

Department
Procurement / Supply chain
Region
Kyiv region, Kiev
Responsibilities:

  • Purchase Orders creation in SAP and sending them upon approval by the Management to the vendors in frames of internal clients’ budgets and Annual Procurement Plan
  • Control of submitted Financial documents correctness (checking of Acts of Performed works, financial invoices, goods receipt bills and Custom clearance declarations etc.) and forwarding them to another Company functions for processing
  • Ensuring correct and timely documents flow between lifecell and the Partner companies
  • Agreeing budget related issues with investment planning
  • Cash flow planning and submitting to Treasury Department to ensure timely payments
  • Delivery control and reporting
  • Market analysis; Vendors searching and evaluation
  • Preparation of tender documentation (RfP etc.)
  • Support of tenders conducting
  • 10. Analysis of tender information, presentation preparation
  • 11. Preparing brief contract presentation
  • 12. Open issues and other reports follow up and timely update
Requirements:

  • Education: University degree in Finance, Telecommunications, Electronic engineering, Construction area
  • Working experience: not necessary
  • Language skills: Ukrainian – fluent (official style); Russian – fluent; English – advanced
  • PC Skills: MS Office: Outlook, Word, Excel, PowerPoint
  • Specific knowledge/ experience areas
  • Аnalytical, problem-solving and multitask skills
  • Time management and organizational skills
  • Іnterpersonal and cross-cultural communication skills and adaptability to multicultural environment
  • Ability to produce presentation for the management • Understanding of competitive business environment in telecommunication industry
  • Additional advantages - Basic GSM components knowledge, understanding of turn-key construction stages and related documents flow, infrastructure, construction, installation and legalization

Leading Commercial Procurement Specialist (Kyiv region, Kiev)

Department
Procurement / Supply chain
Region
Kyiv region, Kiev
Responsibilities:
  • Establishing and maintaining strong relationships with suppliers.
  • Vendors searching and evaluation.
  • Meetings and Negotiating with vendors.
  • Conducting tenders.
  • Contract follow-up.
  • Communication with Tax Optimization on Procurements (getting consultancies and approvals in case of specific purchases).
  • Assuring of all the payments and permissions to be done before arrival of goods/services.
  • Checking of budget limits before purchasing.
  • Cooperation with Warehouse (for materials).
Requirements:
  • Degree in Finance, Marketing.
  • 2-3 years working experience.
  • Experience in negotiating, bidding, tender processing, analytical and reporting work. 
  • Strong knowledge of Media or Print production market
  • SAP R/S skills.
  • MS Office applications: Outlook, Word, Excel, PowerPoint.
  • Effective work in Internet.
  • Fluent in English.

Department : Sales

Competitive Intelligence Expert (Kyiv region, Kiev)

Department
Sales
Region
Kyiv region, Kiev
Responsibilities:

  • Strategic analysis of competitors activity
  • Ukraine’s market follow-up 
  • Following competitors activity (actions, tariffs, campaigns, main KPIs)
  • Following other market dynamics and tendencies (including technological, economical, legal trends)
  • Keeping history of campaigns, competitors’ actions, performance indicators
  • Comparative analysis of tariffs, products and services of competitors
  • Sharing information and strategic comments with marketing and other interested functional groups including management according to agreed schedule and distribution list.
  • Supporting Finance with regular market reports, providing other functional groups with analytical ad hoc data, participating in preparation of strategic presentations
  • Market trends forecasting and updating the Revenue model for Competitors, taking part in development of long-terms business plans
  • Conducting desk researches on request based on open sources of information, purchasing available reports if needed
  • Participating in coordination of field marketing researches (providing materials, communicating with agencies).
Requirements:

  • Education: University, Master’s Degree ( Marketing, Economics, Social Sciences)
  • Working experience: 5-8 years
  • English (upper intermediate)
  • Advanced user Microsoft Office (high skills in Excel and PowerPoint is a must)
  • Information research, analytical skills, modelling and forecasting skills

Corporate Customer Service Expert (Kyiv region)

Department
Sales
Region
Kyiv region
Responsibilities:

1.    Corporate Customer Service:

  • Organizing and providing regular financial and operational document flow with clients according to the relevant procedures of the company;
  • Customer service ( processing of requests and solving problems);
  • Informing clients about new products and services of the company.

2.    Additional Sales:

  • Analysis of accountable clients’ needs in additional products and services;
  • Developing of commercial offers and presenting offers to the clients;
  • Organizing the activation of additional products and services.
Requirements:
  • Degree in Economics, Finance, IT, Communication.
  • 1 year and more working experience in customer service sphere.
  • Advanced PC user.
  • English is desirable.

CRM applications User Experience Leading Specialist (Kyiv region)

Department
Sales
Region
Kyiv region
Responsibilities:
  • Collect all business needs regards CRM business applications development in scope of Customer Service.
  • Initiate, coordinate and control all developments in CRM business applications, basing on User Experience and Customer Experience needs.
  • Monitor every CRM application developments as separate project and provide all necessary project documentation for it’s development execution.
  • Develop and executing CRM apps monitoring system aimed to monitor all CRM business application in order to handle in time troubleshooting, tickets solving, etc.
  • Coordinate planning and executing acceptance testing, quality assurance testing, etc., and documentation efforts, as needed.
  • SLAs development with other FGs regards issues time solving, agree on SLA terms and monitor execution.
  • Regular reporting to management regards KPIs, projects health, applications quality stability, business applications, development plans and statuses.
Requirements:
  • University (Degree) in Mathematics, Programming, Business Applications; degree in a computer related field preferred.
  • 5+ years of working experience.
  • Russian, Ukrainian, English – Upper Intermediate.
  • Advanced PC user: MS Office.
  • Experience with CRM systems is required.
  • Understanding of: GUI, frontend and backend, etc.
  • Strong and methodical troubleshooting skills; attention to detail.
  • Strong change management skills.
  • Experience with change/configuration management tools/ helpdesk tools/ scheduling tools.
  • Strong customer service skills preferred.

Customer Service Process Management Specialist (Kyiv region, Kiev)

Department
Sales
Region
Kyiv region, Kiev
Responsibilities:

  • Designing, structuring and implementing of business processes related to Customer Service.
  • Scripting the procedures, which describe execution of certain stages of Customer Relations processesand bring it to the knowledge to the representatives, involved in customer service processes.
  • Technical changes initiation and control for Customer Service related systems (including change requests requirements description).
  • Interactions with various units, involved into production of processes, services and products in order to prevent possible negative impact caused by production on Customers or Customer Relations employees.
  • Informational support of Customer Relations employees about functioning and features of new products and services.
  • Critical and risk processes and transactions analyzing, initiation process changes in order decrease risk or develop controls for better risk management.
  • Participating in projects, dedicated to increase Customer satisfaction, enrich Customer Experience, manageand develop certain project documentation. Initiate new service processes launch and/or  development in frame of such projects.

Requirements:

  • Education: Higher - IT, Businessmanagement
  • Working experience: 3+years
  • Ukraine, Russian - fluent
  • English - advanced
  • PCSkills: Confidentuser (MSOffice, PowerPoint, etc.)
  • Analytic cast of mind
  • Project manager skills
  • Communication skills
  • Mind flexibility

Exclusive Channel Expert (Kyiv region, Kiev)

Department
Sales
Region
Kyiv region, Kiev
Responsibilities:

  • Management, development and control the efficiency of motivation programs in exclusive sales channel
  • Development, launch and support of exclusive channel development strategy
  • Development of motivation programs, monitoring the efficiency and profitability (regular post-analysis), and programs feasibility calculation, preparing and signing control of orders for motivation programs launch.
  • Cross-functional cooperation within organization aimd to launch of new products and services for exclusive sales channels
  • Conduct negotiations with partners and potential partners with regards of new shops openning or low performance shops closing, new partners search, sales increase, terminal business, etc.
  • Development and providing standards for Sales Channels (standards of stock, facing, POSM), development of procedures & instructions etc.
  • Conducting monthly audit of exclusive retail channels work regarding standards following up.
  • Provide sales of terminals and other devices in the exclusive channel of Company throught close collaboration with other functions of lifecell
  • Develop and assign performance targets and plans for partners, exclusive channel devices budgeting
  • Preparation of life-messages and Partners’ informing on professional level about new tariffs, services, campaigns and motivation programs.
  • Control over competitors’ marketing activities (monthly business review): remuneration and penalties systems, loyalty programs,changes in prices etc.


Requirements:

  • Higher education (Finance, Management)
  • Working experience: 5+   years in sales
  • English – fluent (writing and oral)
  • PC Skills : Experienced PC user (MS Windows, MS Office)
  • Communicable, target-oriented, leadership, self motivation, flexibility, ability to work in team, quick learning ability, attention to details
  • Broad knowledge in all areas within a function
  • Strong analytical thinking, decision making and problem solving skills.

Exclusive Channel Performance Specialist (Kyiv region, Kiev)

Department
Sales
Region
Kyiv region, Kiev
Responsibilities:

  • Support of exclusive channel development strategy.
  • Involve in process of development and support of motivation programs, regular detailed analysis of existing plans/targets (devices and operator’s products), motivation programs, etc.
  • Organization, implementation and provision of timely communication with partners of sales channels at the professional level about new tariffs, services, actions and motivational programs.
  • Provide and control process of the opening / closing stores within in line with current procedures and terms. 
  • Control performance indicators, plans, targets, budgeting, standards, and processes in exclusive channel and control fulfillment plans of regionals sales teams in line with development strategy of channel.
  • Conducting regular audit of exclusive retail channels work regarding standards following up.
  • Provide sales of terminals, devices and other operator’s products in exclusive channel of Company throught close collaboration with other functions of lifecell and implementation projects to increase efficiency of channels.
  • Monitoring of market pricing, fines, incentive and loyalty programs of competitors in exclusive channel, control of their market activity.

Requirements:

  • University degree (Marketing, economics etc)
  • Working experience: 3-5 years
  • English – intermediate
  • PC Skills: PC advanced user skills, Oracle SQL, Power Point, Excel, Access
  • Communicable, honest, proactive, industriousness.
  • Strong analytical thinking, high written and oral communication skills, planning and organization, decision making and problem solving skills.
  • Attention to details, desire to develop

Leading Corporate Business Planning Specialist (Kyiv region, Kiev)

Department
Sales
Region
Kyiv region, Kiev
Responsibilities:

  • Provide in-depth analysis and calculated cases on business performance activities.
  • Active search for opportunities and identify risks that the company can use/ warn to strengthen its competitive position in the business segment.
  • Create and support forecasting models of financial & operational metrics of the Company.
  • Preparation of timely and accurate reporting with detailed analysis of Corporate business performance.
  • Organization and analysis (income, activity and acquisitions) as well as forecast of sales results. Market monitoring reports.
  • Long-term modelling of revenues/expenses of Company due to certain possible scenarios of market behavior.
  • Create of reporting on key indicators of corporate segment.
  • Calculation and control of Regional/ Divisional KPIs.
  • Cooperation in the project team for automatization and CRM implementation.
  • Finding optimal ways for reports implementation.
  • Ad hoc realization for management and other departments’ requests.
  • Presentation preparation upon management request.
  • SAP operations.

Requirements:

  • Education:Higher - Economics, Finance, Mathematics, Cybernetics
  •  Working experience:3-5 years
  • English – upper intermediate;
  • PC Skills: Advanced MS Office user (MS Word, VBA Excel, Access, Power Point); Oracle SQL
  • Knowledge in statistical modeling and forecasting;
  • Financial analysis skills;
  • Telecom sector experience is a big advantage.

Leading Sales Statistics Analyst (Kyiv region, Kiev)

Department
Sales
Region
Kyiv region, Kiev
Responsibilities:

  • Preparation of timely and accurate reporting with detailed analysis of sales channels performance.
  • Organization and analysis (income, activity and acquisitions) as well as forecast of sales results. Market monitoring reports.
  • Sales performances analysis for early informing and warning of segment management about sales experts and partners activities.
  • Analysis and reporting on key projects of corporate segment.
  • Cooperation in the project team for creation report regarding key indicators of service and satisfaction with corporate clients.
  • Ad hoc realization for management and other departments’ requests.

Requirements:

  • Education: Higher - Economics, Finance, Mathematics
  • Working experience: 3-5 years
  • English – intermediate;
  • Ukrainian and Russian – literate written
  • PC Skills: Advanced MS Office user (MS Word, Excel, Access, Power Point); 
  • Basic Oracle SQL

Leading Trade Marketing Specialist (Kyiv region, Kiev)

Department
Sales
Region
Kyiv region, Kiev
Responsibilities:

  • Refreshing the physical database (OSM), update it on the monthly basis, collaboration with ICT teams on its improvement
  • Initiative Master Plan creation and follow-up with Terminals, Tariffs, VAS and Marcom.
  • Detailed plan of every initiative support in Non-Exclusive and Alternative channels.
  • Leading Brief and Presenter. All info from Non-Exclusive Channel, Terminals, Tariffs and MarCom consolidation and communication to Sales People.
  • Follow-up, implementation and control of Turkcell & Lifecell's brandbook guidelines in all Non-Exclusive and Alternative sales channels. Collaboration with Marcom on these matters.
  • New types of POSM and communication areas development for Non-Exclusive Channels in line with Lifecell Brand book
  • Motivational programs for lifecell's and partners' employees creation, follow-up on implementation

Requirements:

  • Education: High education - Marketing, Economics
  • Working experience: 3+ in trade marketing
  • Ukrainian, Russian – fluent
  • English - intermediate
  • PC Skills: MS Office - experienced user (strong knowledge of Excel, Access)
  • Strong analytical skills and presentation skills
  • Time-management skills
  • Process improvement and performance control skills

Manager of Sales & Customer Relations Training Unit (Kyiv region, Kiev)

Department
Sales
Region
Kyiv region, Kiev
Responsibilities:
  • Development Training Strategy.
  • Identify Sales & Customer Relations training and development needs.
  • Ensure system conduction of Development Programs (training Modules) in order to satisfy Sales & Customer Relations training and development needs in accordance with business tasks.
  • Coordinate the process of Tests development for regular or specific testing of Company and partners’ employees in order to assess their knowledge level and implement appropriate training solutions.
  • Assess quality and effectiveness of training programs, working materials, tests and exercises and ensure required improvements.
  • Plan training budget for Development Programs implementation and control its targeted use within the approved limits.
  • Ensure analytical and statistical reporting concerning results.
  • Take active part in management meetings.
  • Negotiate with external providers regarding development and improvement of training materials and tools in cooperation with Organizational Development Division and involving Training content development Specialists.
Requirements:
  • University (Degree).
  • More than 5 years of working experience.
  • Fluent spoken & written English;
  • Literate spoken & written Ukrainian and Russian.
  • PC Skills: Advanced PC user;Advanced Internet user.
  • Experience in training programs, exercises and tests development; in training and development programs conduction.

Regional trainer (Kyiv region, Kiev)

Department
Sales
Region
Kyiv region, Kiev
Responsibilities:
  • Conduct training Modules for employees of Customer Expierence Management, Consumer Business, Corporate Business Functial Groups, Dealers, Distributors and other Company clients, Active Sales team on a definite territory in accordance with National and Regional Training Plans. Submit created Modules to Managersof relevant Divisions and Unit Manager of Sales & Customer Relations Training.
  • Provide training process administration, including groups assembling, appropriate room search, technical equipment and other instruments provision etc.
  • Develop Tests and Exercises for regular or specific testing of Company andpartners’ employees in order to evaluate their knowledge level. Submit created Tests and Exercises to managers of relevant Divisions and/or Unit Manager of Sales & Customer Relations Training. Conducting regular testing of Company employees.
  • Identify and satisfy training and development needs on a definite territory and align them with priorities of Company development. Provide Unit Manager of Sales & Customer Relations Training and Managers of relevant Divisions with feedback relating to compliance of training programs with Region needs and proposals relating to training Modules, Tests and Exercises improvement.
  • Assess compliance of work and skills of Customer Expierence Management, Consumer Business, Corporate Business Functial Groups employees with specified Standards during joint field visits. Provide trainees and/or their managers with timely, concrete and motivating feedback. Spend 50% of working time in “fields”.
  • Keep close watch on development of Customer Experience Management, Consumer Business, Corporate Business Functional Groups employees on a definite territory. Provide coaching in the workplace together with Area managers and give them recommendations relating to personnel development.
  • Prepare regular weekly and other reports and plans and make them available to Unit Manager of Sales & Customer Relations Training and manager of relevant Division.
  • Take active part in meetings of Sales & Customer Relations Training Unit.
  • Actively cooperate with adjacent Divisions and Units which are involved in the process of Company’s products realization.
Requirements:
  • University (Degree).
  • More than 2 years of working experience.
  • Intermediate spoken & written English; 
  • Literate spoken & written Ukrainian and Russian.
  • PC Skills: Advanced PC user. Advanced Internet user
  • Experience in training and development programs conduction.
  • Strong communication skills, flexibility, customer-centricity, accuracy and diligence, ability to work under pressure, self-organization.

Sales Planning and Monitoring Expert (Kyiv region, Kiev)

Department
Sales
Region
Kyiv region, Kiev
Responsibilities:

  • Ensure timely reporting, analysis Sales FG KPIs (income, activity and subscriptions, ARPU etc.) consolidated and per region.
  • Forecasting future sales results, following Company’s targets, market trends etc.
  • Ensure analysis of Consumer Business results for timely management information regarding gaps and risks. Ensure needed data quality of reporting for management and sales team.
  • Providing of sales inputs for AOP creation; planning of sales; plans fulfilment in terms of Sales Incentive and ensure reliable calculations of other bonus programs.
  • Supporting in Ad hocs and requests of management, preparation of non-standard reports and presentations.
  • Operational support of Loyalty program for Sellers operating in retail sales points.
  • Establishing communication with departments that provide original information for receiving report data for sales analysis.
  • Performing other tasks of management within the unit’s functions.
  • Reports preparation and administration of products distribution in retail.
  •  Analysis of sales data for timely management information and warning about activities of the sales experts and partners.
  • Target fulfillment results and Sales& CuRe expertremuneration calculations in terms of Sales Incentive program.
  • Cooperation in the project team for Direct Sales On-line reporting system launch.
  • Establishing communication with departments that provide original information for receiving report data for sales analysts.
  • Supporting in Ad hocs and requests  of management and other functional groups

Requirements:

  • Education: Higher - Economics, Finance, Telecom
  • Working experience: 5+ years
  • English - intermidiate
  • PC Skills: Advanced MS Office user (MS Word, Excel, Access, Power Point); Oracle – basic level \ advancer user
  • Advanced Access and Oracle is a plus

Terminal Business Specialist (Kyiv region, Kiev)

Department
Sales
Region
Kyiv region, Kiev
Responsibilities:

  • Terminal productselection & positioning according to lifecell's revenue & EBITDA & profit priority.
  • Follow up all related information of vendors including terminal product roadmap & portfolio, market share, vendors local organizations and sales channel pricing & margins, vendors' annual and quarterly reports, vendors' global & local strategy, vendors' business partner strategies and vendors' marketing & sales communication strategies.
  • Terminal productand offer pricing and profit marginsmanagement.
  • Coordination and cross-functional communication for Terminal Campaigns with other functions/Company organizational units within commercial, branding, Corporate Social Responsibility, employer branding projects.
  • Responsible for information confidentiality and non-disclosure on Terminal Deals.
  • Device customisation with lifecell Mobile Services.
  • Follow-up of Terminaltesting processwithMobile Network, ICT and Product Management before the launch of Terminal products.
  • Smart Devices Campaigns management.

Requirements:

  • Higherеducation ( Business / Economy / Engineering)
  • Working experience:3+ Years
  • English – Advanced +
  • Ukrainian & Russian - fluent
  • PC Skills: MS Office
  • Knowledge of Ukrainian Telecom Market;
  • Knowledge of basics of devices, terminals and SIM cards;
  • Project & Product management (telecom/mobile applications development vendor);
  • Partner Management;
  •  Multitasking and Multiple Projects  Management Capability with different Partners; 
  • Presentation and negotiation skills

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