Ваканcії lifecell

Aggregator and Merchant Accounts Manager (PayCell)

Київ та Київська обл, Київ Фінанси / Бухгалтерія

Обов'язки

Aggregators & Merchants acquisition:

  • Defining potential aggregators/merchants and performing business negotiations with them for financial services cooperation,
  • Concluding business agreements for start of cooperation,
  • Managing contracting process with new aggregators/merchants,
  • Organization of new partners connection/integration to Paycell systems,
  • Controlling and approving all commercial conditions and commissions for partners aggregated merchants,
  • Managing the process for all new acquired partners merchants upload to Merchant Management system of Paycell
  • Communicating partners, rules and knowledge with information how to use Merchant Management systems based workflows and ensuring their follow up of the terms during cooperation.

Partnership Management:

  • Benchmarking of mobile payments market on other market players and analysis of competitors for longterm decisions & strategies and defining midterm tactical actions.
  • Form aggregators/merchants targeted KPI's determination (revenue from commission), and budgeting and planning all payments operations.
  • Evaluation of aggregators/merchants operational results, their comparison with the objectives and plans, implementation of necessary actions if a deviation exists;
  • Relationship management between aggregator/merchant and the operator and commission earning process.
  • Confirmation and control of monthly statements prepared by finance department to each aggregator/merchant, which is subject of commission earnings of Paycell.

Operational Activities:

  • Organizing of new aggregators/merchants connection; organizing and control of document flow and technical measures, informing them regarding necessary procedures of interaction with Paycell
  • Implementation of financial settlements fulfilling according to the financial department request;
  • Monitoring the results from the planned campaigns & events and actions with aggregators/merchants;
  • Development and implementation of additional events to achieve targets;
  • Creation and management of mobile payments usage increasing campaigns;
  • Analysing and deciding to proceed or not for each new merchant inclusion demand delivered from aggregators through Merchant Management system as result of business flows follow up.
  • Confirming Paycell brand usage on aggregators/merchants services or channels of managed partner. Approval of communication materials of partners (printed materials, Internet texts, visuals, radio jingles, TVCs) and content services logic; development and execution control of launch support activities for partners’ services in case of visibility of Paycell payment channel to customers.

Partners Payments Services Quality:

  • Regular collection of Service Quality Details Reports from partners and Paycell call center, lifecell customer care partners for analysis
  • Analysis of customer complaints reports
  • Providing inputs to Paycell customer care partners in lifecell and demanding from them control reports based on analysis results and getting further relevant improvement reports
  • Internal and external investigating fraud/non-appropriate situation if suspected
  • In case of fraud/non-appropriate situation detection undertaking the legal procedure for penalty charging to the guilty party including certificate proving fraud/non-appropriate situation and official letters
  • Execution and follow-up of any actions to prevent the same cases in future


Вимоги

  • University (Degree)in Business / Economy / Telecom Engineering
  • Working experience:5+ Years
  • English – Advanced +
  • Ukrainian & Russian - fluent
  • PC Skills:MS Office, SAP,
  • Knowledge of Ukrainian Financial Services Market Dynamics;
  • Deep knowledge of business principles and commission sharing models;
  • Project & Product management (finance/telecom);
  • Partner Management for Finance market of VAS market in Ukraine is plus;
  • Multitasking and Multiple Projects Management Capability with different Partners

Більше вакансій

Спеціаліст з аналізу прибутковості

Київ та Київська обл, Київ Фінанси / Бухгалтерія

Молодший спеціаліст з управління обліком матеріалів

Київ та Київська обл, Київ Фінанси / Бухгалтерія

Спеціаліст з GSM закупівель (на час декретної відпустки)

Київ та Київська обл Фінанси / Бухгалтерія

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