Questions in Categories

"Balance transfer" service is available to all individual lifecell subscribers right after their connection.

*In some cases the restrictions for service use can be applied for 21 days after the connection if it was performed in one of the stores that are not included into the list of Service Centers and exclusive selling points. In these cases, as soon as the subscriber makes an attempt to use the service, he/she will get a message with the date of service activation.

How to request a balance transfer?

To request a balance transfer, send a SMS with text SOS [space] 380X3XXXXXXX, where 380X3XXXXXXX is the phone number of your friend whom you ask to transfer the balance to number 123.

Your SMS-request is not charged. At the indicated number of your name will be sent SMS asking for a balance transfer. An SMS with a request for balance transfer will be sent from your name to the specified number.

How to transfer the balance?

To share your balance, do one of the following:

dial *111*380ХХХХХХХХХ*ХХХ# on your mobile phone, where xxx is the amount of transfer and 380ХХХХХХХХХ is the number to which you wish to transfer the balance and press the call button.
Send an SMS with text PEREKAZ [space] 38063XXXXXXX [space] amount of transfer to number 123.
Call *123# and choose Perekaz balansu category. Enter the number to which you wish to transfer funds and transfer amount.
Then you will receive a message asking you to confirm a balance transfer. If you confirm the transfer by replying "Yes", it will be executed. To cancel the balance transfer, send the answer "No".