Questions in Categories

 
Useful self-service numbers

Useful self-service numbers

*111# checking of the account balance

4012 – voice menu for the replenishment of the account using a bank cardwithout commission

*161# – your mobile phone number and tariff plan

*121# – checking the balance of services provided under the terms of chosen tariff plan or additionally ordered ones (balance of bundle minutes, SMS, Internet Mb etc.), and the validity of number

*112# – control menu for the ordered services, where you can find the list of the active services and their validity or deactivate services

*123# – menu of convenient ordering of the additional services

*133# – menu for changing the language of the informational SMS received from lifecell


 
How can I put a question?

How can I put a question?

By the phone

You can ask all questions concerning lifecell by calling:


0 800 20 5433 - free from the fixed network of Ukraine
or 5433 - free within lifecell network

+38 063 5433 111 or +38 044 233 6363 - for roaming subscribers, a call will be charged for according to the tariff of a country of stay.


Online

Simply press a button to contact a representative of the call-center.

BiP chat in BiP app

Just go to “Review” section, then “New Services” and start the chat.

lifecell stores

You can visit one of our lifecell stores.


 
How can I put a question?

How can I put a question?

By the phone

You can ask all questions concerning lifecell by calling:


0 800 20 5433 - free from the fixed network of Ukraine
or 5433 - free within lifecell network

+38 063 5433 111 or +38 044 233 6363 - for roaming subscribers, a call will be charged for according to the tariff of a country of stay.


Online

Simply press a button to contact a representative of the call-center.

Available 7 days a week from 7:00 to 20:00.

Service centers

You can visit one of our service centers.


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