Questions in Categories
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- Additional funds
- Special number
- Mobile Payment Service
- Balance check
- Balance transfer
- Pay for my call
- SuperPassword
- Detailed bill (for prepaid subscribers)
- Detailed bill (for contract subscribers)
- Call forwarding
- Balance control
- lifecell video
- Number detection lock
- Hidden number detection
- Reserved SIM
- Voice SMS
- Answering service
- Notify me
- Call me back
- Calls managing
- Data and fax transfer
- Service "My new number"
- Information notifications from lifecell
- Service "SMS to fixed number"
- Service "Convenient replacement"
- Service "My number"
- Service "lifecell loan"
- Service "My number and tariff plan"
- Fixed number
- Service "United bill"
- Useful numbers
- International calls
- Promotions
- SIM-card questions
Who can use the service?
The service is available to all lifecell subscribers.
How to use the "Conference Call" service?
If your phone supports a conference call function, in order to learn how to use the service on your mobile phone, see your phone manual.
If your phone does not support the call merger, press and 3 and then YES (or the call button).
Example 1. If you want to talk to two subscribers simultaneously.
Call the first number and switch it on hold call; then call the second number and press 3 and YES (or the call button).Your phone display will show a message that your calls are merged into a conference call, after which you can start talking.
Example 2: If you want to talk to three subscribers simultaneously.
Combine two numbers into a conference call as in the example above, place the conference call on hold, then call the third number and press 3 and YES (or the call button). Your phone display will show a message that your calls are merged into a conference call. You can combine up to five numbers in the conference call by repeating the steps above.
How to use the "Call Barring" service?
To learn how to use the service on your mobile phone, see your phone manual.
To block the calls, you can also use the following special codes:
Barring all outbound calls: *33*password#, to cancel *33*password#
Barring of outbound international calls: *331*password#, to cancel *331*password#
Barring of all international calls when you are in roaming *332*password#, to cancel *332*password#
Barring of inbound calls *35*password#, to cancel *35*password#
Barring of all inbound calls when you are in roaming *351*password#, to cancel *351*password#
Abolition of all bars: #330*password#.
The source code to bar the calls is 0000. You can change it on your mobile phone using the phone manual.
Service cost
The services are provided to all lifecell subscribers free of charge.
During a conference call, all outbound calls you made are charged according to the call destination and your tariff plan.
The call you put on hold is charged according to your tariff plan.
The diverted call is charged as an outbound calls to the specified destination according to your tariff plan.
Please note! Since December 18, 2014, the fee for "Call Diversion" service will be extra 0.20 UAH (with VAT and without duty to PF) for each call diverted to lifecell numbers. All other terms of "Call Diversion" service remain unchanged.
Cost of diverted calls
The call diverted to a regular subscriber number shall be charged as outbound calls to the specified direction according to your tariff plan.
Please note! Since December 18, 2014, the fee for "Call Diversion" service will be extra 0.20 UAH (with VAT and without duty to PF) for each call diverted to lifecell numbers. All other terms of "Call Diversion" service remain unchanged.
The calls diverted from lifecell numbers to special numbers of the other national carriers used for further diversion of calls to foreign carriers shall be paid at the outbound call tariffs to CIS countries and Europe.
Number or range of numbers of the national telecom carrier used for subsequent diversion |
Tariff per minute, UAH/min |
Trademark under which the foreign carrier provides services to the residents of Ukraine. |
380 44 5912000 |
6,70 |
GoodLine |
380 44 5912020 |
6,70 |
GoodLine |
380 44 5918800 |
6,70 |
GoodLine |
380 89 XXXXXXX |
6,70 |
The range of numbers used by various carriers |
The tariffs are quoted in UAH including VAT. Additionally, the duty to the pension fund in the amount of 7.5% of the cost of cellular mobile communication services shall be withheld.