Sim Eng
Who may play with me?
Who?
How?
lifecell subscribers, registered in lifecell Campus student club
Simply pay for the service package within your tariff plan
Are you still not in lifecell CAMPUS?
How to play with me?
“Feed” me
Pay every month for your service package and I will bring up to 12% bonus cashback
during 4 months, and I will redeem it to your bonus account
and I will bring you more. I can even bring up to +50% & +100%* bonus cashback
Get your “perks”
Collect Cashback
Main thing – dont make me feel hungry, or I will run away from you
*Cashback of 8th and 12th months that is added to the sum of collected cashback of the last 4 months
Check level of your SIMagotchi
Newbie
less than 1 year with lifecel
Bonus cashback
Experienced
from 1 to 7 years with lifecell
Bonus cashback
Master
more than 7 years with lifecell
Bonus cashback
from 1 to 12%
from 5 to 12%
Click for more details
from 3 to 12%
Three reasons to get SIMagotchi
Bonus cashback that increases every month up 12%
Increased cashback, 50 and 100%**
”Cool perks” Which? Soon you will know! And you will like them
Main thing – you will have your own digital pet, that will bring you a lot of joy
**Cashback of 8th and 12th months that is added to the sum of collected cashback of the last 4 months.
How to get SIMagotchi?
If you have any questions regarding SIMagotchi loyalty program or you want to leave some suggestions, how we can develop terms and conditions of the program – text us

FAQ
What is SIMagotchi?
SIMagotchi is the loyalty program, which members get bonus cashback for the payment of the service package according to the tariff plan and rewards are provided (referred to as “perks") at certain intervals for fulfilling its terms and conditions.
Who may participate in SIMagotchi loyalty program?
lifecell subscribers, registered in lifecell CAMPUS student club and are served on the terms of the tariff plans with the service package of 4 weeks, 30 days, 360 days and 365 days. Students, not registered in CAMPUS, may register here.
How to participate in SIMagotchi loyalty program?
So easy! Pay for the tariff service package. If you've already paid it in the current month, you will automatically become a participant with the next payment. You do not have to activate something else!
How to manage SIMagotchi loyalty program?
Find out your cashback rate, get perks or redeem cashback in the My lifecell app in SIMagotchi section or dial *717#
What is cashback?
Cashback is the bonuses for the payment of the tariff service package, that is credited on your bonus account. 1 bonus entitles you to get the telecommunication services worth a total of UAH 1. Bonuses can be used under the terms of use of the bonus account. The startup cashback rate depends on the period of lifecell number use. Fur numbers to 11 months the startup rate is 1% and the Newbie level is assigned; for numbers 12-83 months – 3% and the Experienced level; for numbers 84 months and more – 5% and the Master level. Check out the full terms and conditions of the loyalty program here.
How to increase cashback?
Monthly pay for the tariff service package. So and in no other case, your cashback rate will increase by 1% monthly (no matter how many tariff service packages you've paid during a month). The maximum cashback rate is 12%. If you don't pay for the tariff service package in any month (except February), you will return to the startup cashback level. If you pay for the tariff service packages over a period of 8 or 12 consecutive months, you will get the increased cashback 50% or 100% respectively, that is added to the sum of collected cashback of the last 4 months.
When can I redeem cashback?
The collected cashback is available to redeem on the bonus account after 4 months on condition that the tariff service package has been paid off every consecutive month at least once.
How to redeem cashback?
It is available to redeem cashback in the amount only via My lifecell app in the loyalty program section or dial *717#. The period of bonus validity is 30 days from the date of its transferring on the bonus account. Cashback is available to redeem during 12 months from the time when it became available to redeem on the bonus account.
What are perks?
Perks are non-cash rewards, that are provided every 2nd month during 4-month period of uninterrupted payment of tariff service package. It can be minutes to other numbers, gigabytes, propositions from our partners, etc. Follow your results in My lifecell app not to miss your perks. If you have a perk, you may get it during 30 days, otherwise it will disappear.
How to cancel the participation in SIMagotchi loyalty program?
You can do that via My lifecell app in SIMagotchi secton or dial *717#, or call 5543.
Peculiarities of the loyalty program participation for participants, served on the terms of the tariff plans with the service package of 365 days.
Participants, served on the terms of the tariff plans with the service package of 360 or 365 days, are provided with the startup cashback rate only as and when the service package is paid. Cashback rate is only indicated in My lifecell app and not to be increased. This participant is entitled to get perks without additional payments and get the increased cashback (50% and 100%).
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