SIMagotchi NEW EN
FAQ
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FAQ
If you "feed" me on time, I will grow up and bring you the things like…
Hello! My name is SIMagotchi. I bring bonus cashback and perks.
Download the My lifecell app and let's get acquainted!
Simply pay for the package of services according to your tariff on time
How to "feed" me?
Here is what I will bring you
These are pleasant surprises and offers from our partners.
+ 25%, + 50% and + 100% for the bonus cashback amount for the previous four payments.
Each time + 0.5% to your current percentage. Find out your % of bonus cashback in "My lifecell".
Bonus cashback up to 6%
Perks at option
Increased cashback for newbies*
*Program loyalty members, which SIM card was activated in lifecell network no more than 12 months before registration in the loyalty program and who paid for the service package within the tariff plan after registration in the loyalty program within mentioned 12-month period.
Here is how I grow up with each payment
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Bonuses
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Bonuses
Bonuses
Bonuses
Perks and bonuses
Perks and bonuses
Perks and bonuses
Bonuses
Bonuses
Withdraw bonuses
Withdraw bonuses
You are my Winner
Perks
Pokupon
Choose a special offer and get a discount of 30 UAH. The discount is valid for special offers from any categories.

You can apply discount on or before March 31, 2022. Only for members of the SIMagotchi loyalty program who carried out all necessary terms for receiving an offer.

View special offers: https://pokupon.ua

Offer details you may find in SIMagotchi program rules description.
Zakaz.ua
Get free* delivery from supermarkets: METRO, Ашан, Novus, MegaMarket, Фуршет, Таврия В, Восторг, Varus, Еко Маркет, Citi Market at a convenient time for you.

The offer is valid on or before March 31, 2022. Only for members of the SIMagochi loyalty program, who carried out all necessary terms for receiving an offer.

Make an order: https://zakaz.ua Online orders are accepted around the clock.

Zakaz.ua delivery service is the official partner of retail trade system of food and other goods delivery in the cities: Kyiv, Kharkiv, Dnipro, Lviv, Odesa, Vinnytsia, Zaporizhzhya, Zhytomyr, Chernivtsi, Ivano-Frankivsk, Kriviy Rig, Mariupol, Mykolaiv, Poltava, Rivne.

*free delivery means that the price of the ordered delivery service at the regular price does not exceed 89 UAH. If the cost of the ordered delivery service at the regular price exceeds 89 UAH, the promotional code gives the right to receive the delivery service at a discount of 89 UAH from the regular price for this service.
Answear
12% discount on your favorite brands

Clothes, footwear and accessories of famous brands (more than 300 world brands) from Аnswear

Order things of your favorite brands with 12% discount and be sure it's original! Because Answear officially works with all manufacturers and guarantees 100% originality of its products.

The discount is valid through 01/31/2022 for an order over 2000 UAH for all brands except Mango. Only for participants of the SIMagotchi loyalty program.

Enjoy your shopping!
Lamoda
Clothes, shoes and accessories for the cold season at www.lamoda.ua at a 10% discount. This year, be sure to add playful pastels and neon shades to your casual look, while the business casual bag will go with any outfit in any style. Lamoda - fashion for every day!

The discount can be applied through 01/31/2022.

Only for participants of the SIMagotchi loyalty program!

Enjoy your shopping!
LeBoutique
LeBoutique is Ukrainian online shop of branded clothes in Ukraine. Wide variety of quality goods from famous brands at a good price and regular discounts, comfortable delivery, easy return of goods within 14 days after receiving the order. LeBoutique is your ticket to the world of fashion.

You can use the discount through 06/01/2022.

Enjoy your shopping!
How to get SIMagotchi?
If you have any questions regarding SIMagotchi loyalty program or you want to leave some suggestions, how we can develop terms and conditions of the program – text us
FAQ
What is SIMagotchi?
SIMagotchi is the loyalty program, its participants get bonus cashback for the payment of the service package according to the tariff plan and rewards (referred to as "perks") at certain intervals for fulfilling its terms and conditions.
Who may participate in the SIMagotchi loyalty program?
lifecell subscribers, served on the terms of the tariff plan terms and conditions with service packages per 4 weeks and 30 days.
How to participate in the SIMagotchi loyalty program?
So easy! Confirm your registration in the loyalty program through the My lifecell app (or dial *717#) and pay for the service package within the tariff plan on time.
How to manage the SIMagotchi loyalty program?
Find out your cashback rate, get perks, redeem cashback through the My lifecell app in the SIMagotchi section (or dial *717#).
What is on time payment?
On time payment means reordering the service package, namely its purchasing, before validity period expiration of the current service package within the tariff plan, or ordering the service package within the tariff plan not later than 1 (one) day from the moment of validity period expiration of the current service package within the tariff plan, also by using the Mobile care service. Any other payment is considered a delayed.
What is bonus cashback?
Cashback is bonuses for the payment of the service package within the tariff plan. Bonuses are provided on the bonus account. 1 bonus entitles you to get the telecommunication services worth a total of UAH 1. Bonuses can be used under the terms of use of the bonus account.
What is my cashback rate?
Find out your cashback rate in the My lifecell app (or dial *717#). The starting cashback rate is 0.5%, for lifecell subscribers, participated in the CAMPUS loyalty program, it is 1%.
How to increase cashback?
Pay for the service package within your tariff plan on time and your cashback rate will increase at 0.5% (1% for lifecell subscribers, participated in the CAMPUS loyalty program) after each payment of the service package. The maximum cashback rate is 6% (12% for lifecell subscribers, participated in the CAMPUS loyalty program). Program loyalty members, which SIM card was activated in lifecell network no more than 12 months before registration in the loyalty program and who paid for the service package within the tariff plan after registration in the loyalty program within mentioned 12-month period, can get the additional cashback on the cashback amount, collected during the last 4 payments: 25% after fourth on time payment, 50% after eighth on time payment and 100% after twelfth on time payment. After thirteenth on time payment your bonus cashback rate will return to the starting one.
When I can redeem cashback?
The collected cashback is available to redeem on the bonus account after fourth payment of the service package if all four payments were paid on time.
How to redeem cashback?
It is available to redeem cashback in full only by using the My lifecell app in the SIMagotchi section (or dial *717#). The bonus validity period is 7 days from the date of transferring bonuses on the bonus account. Cashback is available to redeem during 12 months from the time when it became available to redeem on the bonus account.
What are perks?
Perks are non-cash rewards, that are provided after two on time payments month during the period consisted of 4 on time payments of the service package within the tariff plan. It can be minutes to other numbers, gigabytes, propositions from our partners, etc. Follow your progress in the My lifecell app not to miss your perks. If you have a perk, you may get it during 7 days, otherwise it will disappear.
How to cancel participation in the SIMagotchi loyalty program?
You can do that by using the My lifecell app (SIMagotchi section), by dialing *717#, or by calling 5543.
Where I can read the rules of the SIMagotchi loyalty program?
You can fund the full terms and conditions of the SIMagotchi loyalty program by the link.