"Virtual assistant" service

Virtual Assistant is a unique self-service channel for lifecell customers, which combines the functionality of interactive voice responder and personal web cabinet.

From now on, smartphone users are able to experience new benefits in servicing, to find relevant information faster and easier, to communicate with contact center consultant in a convenient way.

With Virtual Assistant self-service you can:

  • get access to the information about the most popular lifecell services and tariff plans;
  • view information about your number and balance;
  • change your tariff plan and activate additional services;
  • contact with consultant via call or chat.

How to use

Virtual Assistant is the service, which does not require installation on your phone. It is enough to do the following:

1. Call 5433 22 (free from lifecell within Ukraine).

2. Receive an SMS with the link to the service in 5 or less minutes.

3. Click on the link and solve your problems quickly and easily!



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